"Overall good service, hasty reply from Service Center via email.
Reasonable International shipping time - 9 days.
My only complaint would be that there wasn't any tracking information due to the parcel being delivered in Canada.
Thanks!"
"Loved it! Pajamas are soooooooooooooooooooooooooooo cute!!! My daughter is so happy!!!!"
"I am exceptionally pleased with the service, very fast and reliable, oh and friendly :0)
Just need some more bunny prints, LOL! :0)"
"Hi I received my order and the quality is great. I ordered a size 4 after looking at your size chart. I actually ordered a size bigger than your guidelines and they are a little tight on me. So I think maybe your sizing is not very accurate. I myself are not familiar with US sizes so I depended on your guide"
"It went very well we received the pjs yesterday and my kids are thrilled"
"The Pajamas are amazing! I've purchased two already and I couldn't be happier. They are so soft and comfortable. PajamaCity has great customer service and do a really good job about responding to your questions. AND shipping is FAST. I placed my order by 3pm and received my PJs the next day! AWESOME! "
"I order using a 15% off coupon code I found, and the online process confirms it's accepted (Congrats! Your coupon code has been applied! Isn't saving money fun?), but I failed to notice the price never changes when I placed the order. SO I write to the company, and get told there is no 15% off, that's an old coupon and a known issue. Now they expect me to refuse the package if possible, or have to take it to a UPS and return it.
Sounds like a bad business practice if you ask me. Now I get the choice of return hassle vs pay an extra $14."
"I received a pair of footed pajamas as a gift. They were the wrong size, so I immediately returned them, which cost an additional $16 in postage. When I received the second pair, one of the feet was attached wrong, so that I walked on a seam. Rather than spend more money returning them again, I kept them. On the third washing, the zipper broke. In all, the pajamas cost about $75 in cost, postage & shipping and lasted for about 1 month."
"Easy to order and order arrived quickly. Thank you PajamaCity!"
"Quick delivery and oh so cozy! I will definitely order again!"
"I just ordered pajamas and accidentally ordered the wrong pair! Oops, I called customer service and they helped me quickly and without hassel, I was shocked. I have never encountered such great customer service! The pajamas haven't arrived yet (ordered today) but with that service I am sure I will be happy!!!"
"Haven't received the purchase yet, getting concerned."
"My overall experience was very good. I really like the amount of variety."
"wonderful! My daughter loved her pajamas! Quick delivery, too!"
"the website was relatively easy to navigate. I received a confirmation email promptly for my order and I received my order in 3 or 4 days. However, I could not judge the quality of the materials through the web and I thought the quality was average upon receipt."