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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
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Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2020-03-04

"I love the sales & product . The cashier also took the time to do a shopper card for me thank you palais Royal."


Verified Palais Royal, Bay City, TX Shopper
Verified
1/5

2019-12-19

"Horrible, the young lady showing me the jewelry had no knowledge of price or sale, was to busy on her phone to help meVery disappointed. It shows 50%off everything until u get to checkout and then it’s a different story"


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-12-01

"Everyone was very nice & helpful!!"


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-10-12

"Great, friendly customer service. Sales associates kept a smile on their faces even at closing time while they dealt with a rude customer in front of me in checkout line. Great team work from staff members."


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-10-11

"Associates are very friendly and helpful. Home items have kind of overgrown their space but still able to navigate through. Sales are great!"


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-10-11

"Friendly staff and kept a smile on their face"


Verified Palais Royal, Bay City, TX Shopper
Verified
1/5

2019-09-09

"Very negative. Have shopped in various Stage stores for at least 20 years. This store does not measure up to standard of previous stores shopped. Shopping this store is a chore instead of a pleasure."


Verified Palais Royal, Bay City, TX Shopper
Verified
4/5

2019-08-11

"People are happy when they can save ..but to have a 10.00 coupon and can't use it on final total.."


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-08-07

"great experience found what I was looking for and in the price range I was looking for"


Verified Palais Royal, Bay City, TX Shopper
Verified
1/5

2019-06-28

"Provide additional training to your sales associates. And please teach proper etiquette and hygiene."


Rep reply posted 2019-07-05
A rep from Palais Royal, Bay City, T, StageAM, has responded:

“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”


Verified Palais Royal, Bay City, TX Shopper
Verified
2/5

2019-06-16

"palais royal is the only store we have to shop for special events"


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-06-16

"I love this store in general"


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-05-30

"Great deals all the time on name brand products, kind and friendly service,"


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-05-26

"I would like to see more associates on the floor helping customers.... acknowledging customers as they enter..."


Verified Palais Royal, Bay City, TX Shopper
Verified
5/5

2019-04-28

"Friendly service great clean organised store."