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Customer service:
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Return/Replacement policy:
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Verified Palais Royal, Crosby, TX Shopper
Verified
4/5

2019-07-05

"I was very frustrated when I had to take the item back to the store twice. I just hope I receive the correct one this time..."


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-06-20

"Love this store! I like going in and finding things I need and for gifts!"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-06-17

"I enjoyed my visit to the store.. The employees are always helpful and friendly."


Rep reply posted 2019-06-17
A rep from Palais Royal, Crosby, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-06-10

"I live to shop Palais Royal. It is my go to place especially for clothing for me and the gran kids. I am disappointed that the variety of petite clothes has disappeared as I am petite! I am also disappointed in the closing of many Palaus Royal stores in the Houston Area. Great sales!"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-06-09

"Love shopping here! We found clothes and shoes that we needed. The grandkids loved all the clothes and shoes they bought."


Rep reply posted 2019-06-10
A rep from Palais Royal, Crosby, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-05-09

"The people are so friendly"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-04-26

"Very impressed with new layout of the store. A lot more decorations for the home."


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-04-19

"I like that that the stores now carry high end makeup. The stage stores have a good quality and a variety of styles."


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-02-21

"The best experience possible for the quality brands I like! The best associates (Debra) under the sun! Kind, caring and knowledgeable!"


Rep reply posted 2019-02-21
A rep from Palais Royal, Crosby, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-02-20

"Found everything I was shopping for"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-02-17

"I love being able to run in the store and buy what I need or picking up a gift for someone. Great choices!"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-02-04

"Neat, very friendly staff, great management team. Atmosphere is pleasing!"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-02-04

"I like this store because all tream nice and smile plus is close too my house I love to go Atascocita but they close"


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-02-02

"Great shopping experience. The store was clean, well stocked & associates greeted me upon arrival. I purchased several items & even wore one of my new blouses out the door after the associate checked me out & cut off the price tag. I had never done that before....lol! Thanks Palais Royal!"


Rep reply posted 2019-02-05
A rep from Palais Royal, Crosby, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Crosby, TX Shopper
Verified
5/5

2019-01-30

"Excited about all the changes that are coming. How can I make sure this Store Manager gets regonized for her hard work. I always feel welcome. Her name is Miss Debbie!"


Rep reply posted 2019-01-30
A rep from Palais Royal, Crosby, TX, StageAM, has responded:

“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”