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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
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Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-07-03

"I will miss this store, but I can order on line."


Verified Palais Royal, Cypress, TX Shopper
Verified
2/5

2019-06-08

"Have loved to shop here for many years. I have been assured that they always have my plus size for slacks and tops that fit."


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-05-21

"I am excited that you have rearranged, brought in different brands, brought in homegoods"


Verified Palais Royal, Cypress, TX Shopper
Verified
4/5

2019-05-08

"always feel welcome and ask to help me"


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-04-23

"Great job guys keep it up."


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-04-19

"I’ve always had good experiences that’s why I keep going back."


Rep reply posted 2019-04-22
A rep from Palais Royal, Cypress, TX, StageAM, has responded:

“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-04-16

"I'm very happy with my experience at this store."


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-04-15

"My general experience at a Stage store was calming yet exciting. I would have spent more time in Home Department but the Ladies Wear was calling to me. Thank you to the retail merchandisers that supply the Ladies Department. I love your clothes. My closet is bursting at the seams because your clothes are beautiful and my size is always available. It’s exciting to shop at Stage!"


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-04-13

"I understand the reasons why there are so few associates economically. However. I almost put my items down and left without purchasing. I personally walked around and waited at three different service desks for a few minutes and no one was there to assist me. finally, I saw a fourth desk (at Cosmetics) where there was a lovely lady who assisted me in purchasing my products. She was definitely overworked (as I observed while waiting my turn), but extremely pleasant and helpful."


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-03-17

"It was perfect, had a coupon ready for me!"


Verified Palais Royal, Cypress, TX Shopper
Verified
2/5

2019-02-20

"I only know Palais Royal as State and its the sameaproblem with not enough help at the customer check out., there is always a line in each store I have visited."


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-01-29

"Love how much the store has improved in selection and organization of store and new products."


Verified Palais Royal, Cypress, TX Shopper
Verified
4/5

2019-01-26

"It was senior day they did not take discount aftrr I told her several times to do ir. She said she was but she did not"


Verified Palais Royal, Cypress, TX Shopper
Verified
2/5

2019-01-25

"Displays could be more attractive & don't crowd things together so much. Housewares just displayed on rows of big shelves are not attractive & inviting."


Verified Palais Royal, Cypress, TX Shopper
Verified
5/5

2019-01-25

"Stage Stores have incredible prices and they are one of the few retailers that sells USA-made clothing. They always have something for everyone. They keep year-round clothing available for purchase, which is excellent in Houston. I hated losing the Jones Rd store, but grateful to have the Spring Cypress store (Palais Royal). Palais Royal is like a small department store, and they literally have something for everyone. Their prices can not be beat. I wish they sold more shoe brands, but they just do not have the space. Adding home items is nice, but was not necessary - nice for Christmas purchases though. I would rather have more clothing selection. I will always support Palais Royal, and the USA-made clothing tends to last a long time, and most items are washable. That is a big deal to me! When ordering online, I have more choices in sizes, so that is important. The items are shipped pretty quickly too. The only problem I have is that they can not seem to update my address - I keep trying and trying to get it updated for the mailers. Love, love, love Palais Royal!"