"Wait time in cashier line is too long. Staff did not even acknowledge me."
"I have always had bad experiences at the Federal Road Palais Royal store and only go there when I can't find an item at the Uvalde Store. The Uvalde Rd Store has the best personnel and many of my friends shop there. I only shop at the Federal Rd store if it's something I really like and it isn't available at the Uvalde Rd Store."
"I did not shop at Stage, I shopped at Palais Royal, my experience was good. Thank you"
"Yo no Campiaria nada porque me atendieron muy bien, fueron amables y me ayudaron."
"Excellent Product,Diversity in Product,Very Polite Employees."
"Very friendly associates, helping you to offer best deals in using coupons.Also holding stuff if need be. Love Palais Royal all employees, & have a good cordial rapport with each one."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Siempre han estado satisfechas,ñ"
"I liked this store. I usually go to one no Uvalde Rd but it's so cluttered and tossed up thanks to other shoppers, I really liked this one because it was no neat and not messy. I also like the one in Crosby. I like that one because the workers are so nice there."
"Love the store and great prices! Friendly atmosphere!!"
"I like shopping at palais royal. I like the variety, prices and all the coupons they offer."
"Muy agradable y re comiendo q esta tienda tiene muy buenos productos a muy buen precio"
"LOVE Palais Royal cuz I'm in and out because of their variety in style and sizes."
"I was satisfied, and enjoyed my shopping."
"Love the coupons & discounts"
"My experiences was very good and easy to move through the store to find everything I needed."
A rep from Palais Royal - Federal Rd, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”