"Sheo dept. has too many poles. It is hard to get around them."
"Waiting at the register for over 20 minutes when it only takes to 4 minutes to check out is insane, having the associate leave and come back and leave again is frustrating, need to train your associates better or hire better."
"Palais Royal has been my main store for shopping for myself and family members for many, many years. I love my Palais Royal shopping experiene and their styles are always so fashionable!"
"the associates of pleasant and helpful every time I come into the store I have a great experience"
"This is the longest survey erver too many of the same question asked. Too many personal questions asked."
"It Was So Amazing Exciting Wonderful Great Very Nice indeed!"
"I love the sale and the merchandise.. This all works very well for me."
"I have a great time shopping in the site.Sales persons very friendly and accommodating.Clean and tidy"
"My experience with PALAIS ROYAL was great"
"My experience was great. It was fun selecting the merchandise that I purchased. This particular store in Meyerland is the best department store that I have visited in a long time. The Store is cleaned, items well displayed, attractive and organized. Store has very good lighting and enough space to walk comfortably without bumping or knocking over other items. The workers were friendly and helpful. I had a terrific experience and planned to continue to shop again at my go-to-store."
"Needs to imrpove customer service"
"I enjoyed my experience and was out the door in no yime"
"throughout the years, staff has always made us feel welcomed whether we purchased or not"
"Have favorite sales ladies that were very kind and attentive to my wife who suffered with cancer"
"I really enjoy shopping at this store because I am able to purchase everything in one store."