"Me encanta Palais Royal por sus buenos precios"
"Excellent for the deals, but too much wait on line. Only one cashier and the line with more than 8 people. Lunch time. Customers do not want to stay too much time on line. Some of them were complaining."
"The manager was very rude when I asked if an item was on sale. She was not friendly at all."
"Great shopping experience."
"Estoy agradecido cada vez que voy consigo lo que busco,sea un regalo,ropa,zapatos,accesorios para mi esposa y mi hija."
"I always have a great experience shopping at Palais Royal. I have been shopping at the Champions location in Houston since I moved here in 1997. I also used to shop at the Jones Rd location whenever I found myself in that area due to work. I also love the Tomball location - it's a beautiful store! So, so sorry the 21356 Kuykendahl location is closing! I went there quite frequently."
"Friendly Associates but not enough help on duty"
"I was very happy with my purchases, especially at a great price! I will definitely be back soon!"
"I was pleased to see an improvement in the quality of items."
"Was able to go in find what I needed and was done and checked out in under 30 minutes"
"This is my go to place for clothes and gifts."
"I enjoy my experiences at this store every time I go to it."
"my general experience was awesome. The time i have gone to the store the ladies are very kind and attentive, very patience to help use using our coupons and the store discounts. They do an excellent job. I am truly amaze of there patient, kindness. That is what keeps me going back."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"I would like to see more woman plus size items in the store we need a bigger section.."
"The store is very easy to love around in and has a variety of shopping in all areas and the items are all of good or best quality."
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”