"I was impressed by the final price I paid after the coupons were applied. Completely satisfied."
"I was delighted with my purchase and most of all for the price I paid."
", I came in to make a payment and ended up buying several items due to the associate mentioning a sale with the coupon"
"Store appears to be thinning out like it is becoming a bargain store like Greenspoint. Please don’t do this. I will stop shopping at this location. This store keeps me from going to the mall."
"Have shopped PR or Stage in many cities over years.They are my go to store."
"Love the store and the sales people"
"The sales person at this location is not friendly and some of my friends do not shop at this location. My friend took me their back in October would go into the store. She waited in her car while I went in. The manager is not friendly either. It was four of us in line and one clerk was checking the jewelry continue doing that did ask to help next in line until there was only two people in line."
"VERY disappointed in my shopping experience on 12/31/18. I waited along with other customers over 20 minutes to be checked out. This is unacceptable!! Only two cashier's were checking, both with lines exceeding10 customers. A third register in the back of the store near the shoe department was closed. There were additional employess on the floor, but no one assisted. If this is the way customers are treated, I will take my business to another store. If you truely want to be the heart of every communty start by treating your customers like you appreicate their business. The manager and assistant manager should be ashamed to have customers wait so long. No one came to provide any assistance. Customer Service - F"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"Love Alfred dunner clothes Always has A selection."
"Everyone knows I shop at Palais Royal so no need to ask me where I got something .."
"Tired of the coupon rules. No coupons on anything ending in a 8, no coupons on door busters, no coupons on first time markdown clearance items, no coupons on toys and the list goes on and on."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Tired of the coupon rules. No coupons on anything ending in a 8, no coupons on door busters, no coupons on first time markdown clearance items, no coupons on toys and the list goes on and on."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"After I thought I had all the rules on your coupons, I presented a 50% off coupon I had been mailed to use on a clearance item. I found one, waited in line for about 20 minutes only to be told it had to be a FINAL CLEARANCE item. That meant it had to be marked down several times and not just once. What an EXCUSE not to honor a coupon...... Everyone in line was complaining about ALL THE RULES for using your store coupons. You might as well not send them out because you are making more enemies than friends."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"don't know what stage is or what you are talking about"
"I HAVE TO STAND ON LINE MORE THAN 30 MINUTES"
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”