"It was just ok. I did like the new home decor and was able to buy it for a gift. The staff at my Palais Royal is usually so rude except the one man that works there."
"Muy buena experiencia recomiendo Palais Royal."
"It was EXTREMELY hot in the store!! It was unbearably hot to where I decided not To try on the clothes that I had in my arms. It really is a deterrent to shoppers and my point of you. They really need to make the store a comfortable environment where people feel OK to shop."
"It’s was not satisfactory"
"I had a sorry experience with this store. I did the last time I visited. Not friendly, are slow and unhelpful"
"Generally my shopping experience was good, except I really wanted to purchase a purse but i was unable to find one that met my expectations."
"I love the brands, the sales/coupons, etc. and the associates are always friendly - but the bathrooms in all the stores I visit are awful. I don't understand this. Howcan the manager's let this happen?"
"You need more employees to help customers"
"Store is well stocked. Employees are courteous."
"I like the fact that the stores are located remotely. I'm usually uncomfortable shopping the malls so this is perfect for me. Good selection of clothes and reasonable prices."
"This store is much better than the one in Champions Forest on 1960 and the associates here are much nicer. I am having an issue using my $20 birthday money. It seems that everything I want to buy precludes using my birthday money. Very disappointing."
"I have a very good experience with this story all the people over here it is pretty friendly and I find anything I need"
"Each time I shop at Stage (Louisiana) or Palais Royal (Texas) I have a great experience the employees are very nice and helpful. Geat Job!!!"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"The coupon I received didn't state, I could only use it after a Texans win. It just said 40% off 2 items. I would have bought something else but due to the restrictions, I gave it away."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"The shopping experience was enjoyable. There are always so many things to look at, I spend way too long in there."
A rep from Palais Royal, Houston, TX, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”