"This store is going out of business so was not particularly clean or organized. My experience with other Stage stores has been positive."
"Buena oferta 70% en mi compra"
"All I got was Cars waffle maker for my son. There wasn't a price marked, so I asked an associate who was in a hurry. They thought it was around $20 with 60% off. I waited 45 minutes in line to find out the original price was $70!!! I ended up paying $30.31 for it. Horrible customer service and wait time!"
"Good experience. Was told I couldn't use my coupons at this location because the store was closing down."
"Bad services. False advertising about buy one get two free on purchase on clearance merchandise.Cashier Vanessa was very rude with my wife. She no want to give ous. 2 free items plus I got regular price clothes said online you can get 40 % off regular clothes she no even want to scan until my wife told her can u please scan the coupon if not go through is fine .she got more upset . you guys need training people do customer services o least give her brake something ."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Horrible condition of the carpet."
"It is always a positive experience shopping here. I always find new items, different styles in which to choose. Prices are great and the store is clean. Today I was assisted because I did not have my card with me, the sales associate was extremely helpful."
"That it is amazing store able to see whatever I want."
"Jerie that waited on me was very nice and helpful"
"I love shopping at palais royal always has the most of my needs, and wants!"
"it was a great experience for all"
"Great satisfaction with my whole experience."
"your discounts & clearance racks are great for bargain shoppers"
"Great! Help was offered and i got a great deal."
"Staff including lost prevention are always friendly and make the store visit welcoming"
A rep from Palais Royal, Humble, TX, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”