"I love this store and always have. Anything I needed for a last minute dress up occassion I can find without a problem and I don't have to worry about over spending for an outfit."
"always love coming in to shop always find great deals"
"Sales associates are always nice and helpful. I forgot to use one of my coupons =(."
"It was good I enjoy shopping here most of the time I will find something that like & will purchase ......all the questions you nedddd an answer about purchase for school for students YOU need to give us choice to skip because di not have students to purchase school clothes"
"Love to look at the layout.that what makes you want to buy different things."
"The lingerie department was easy to find, but there was no one in that department or close enough for me to ask for help. I kept looking and found the items I was looking for."
"I Love shopping here the merchandise and employees are both always great."
"Extraudinaria muchas gracias por su atencion con gusto regresare."
"I loved our associate who checked us out. She was so friendly and very understanding to our needs. Thank you very much cassandra you did such a great job dealing with us."
"i prefer to make online purchases and pick up in store."
"i prefer to buy online as I am able to find more stuff that meets my needs"
"I received the $10 of a $10 purchased birthday coupon from Palais Royal. I shopped on a Tuesday which is over 40 discount. I was disappointed that the associate did not allow me to use the Tuesday discount with my $10 of coupon from Palais Royal. I think I should have been able to use the Tuesday discount and my birthday coupon for Palais Royal on the one purchase."
“Thanks for letting us know about the issue you had with one of our offers. We appreciate customer feedback, even if we’re not meeting their expectations — it helps us a great deal in improving the shopping experience. We will share this information with the appropriate team and do our best to get it clarified and corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Friendly associates and good prices"
"Found what I’m looking for with the price that fit my budget"
"My shopping experience was terrible.Gabby may be to delicate to work in customer service.She probably should be assigned to bathroom detail."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
A rep from Palais Royal, Humble, TX, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”