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Customer service:
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Return/Replacement policy:
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Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2017-02-26

"Good, I shopped for makeup and also purchased my 2 daughters first makeup on this shopping trip"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2017-02-05

"Love the store and people in it. They are nice"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-31

"Palais Royal is a great store with great prices I get awesome coupons each visit I get samples of beauty products I always find what I need and more for myself and my family each visit customer service is great as well as the location."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-26

"overall satisfied, but there could be more check out registers available"


Verified Palais Royal, Katy, TX Shopper
Verified
1/5

2016-12-22

"Shohreh was very rude! I was making two purchases and I wanted to see what was more convenient for me. She told me I could not us an online coupon because the subtotal was not more that 40 dollars. The coupon didn't specify that I'm not sure if she was correct or not, she didn't bother specifying it to me. When I finished paying for my first purchase the person I came in with said they wanted to take another look around before we left so when we kept walking and she saw the other items in our cart she just ***umed we were stealing and said in the intercoms security camera at the front door. She didn't bother asking if we were going to purchase that she just ***umed we were stealing. After I heard this I walked to the closest register and returned my items. I am very disappointed about this I had never experienced nothing like this and I am truly saddened that this store where my family and I shop has ***ociates that don't have the knowledge of customer service."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-22

"Jennifer at the Katy store was very helpful and knowledgeable with my questions and purchase of my Clinique items."


Verified Palais Royal, Katy, TX Shopper
Verified
4/5

2016-12-22

"I don't like the pricing game Stage plays. Price it HIGH then put it on sale for a huge discount so you think you are getting a bargain."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-22

"Good. Direct questions. Not very ambiguous."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-22

"***ociates always helpful and friendly!"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-22

"Excellent! I will return! Prices and quality are excellent!"


Verified Palais Royal, Katy, TX Shopper
Verified
1/5

2016-12-21

"Never enough cashiers, so expensive"


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-18

"i was completely satisfied with my visit and purchases today."


Verified Palais Royal, Katy, TX Shopper
Verified
5/5

2016-12-17

"Mostly I like the clothes specialty winter clothes are very nice"