"Palais Royal always has something I need to wear. It is a small store so easy to walk around."
"VERY ENJOYABLE AND RELAXING,I LIKE TAKING MY TIME TO SHOP FOR WHAT I NEED OR WANT AND SALES."
"I don’t understand the question"
"My experience is always great with the staff of Palais royal. I always get treated with advice on things I want and I am ALWAYS satisfied with the quality of my purchases ESPECIALLY the handbag selection."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Excellent customer service and experience"
"I do not think that your associates should answer their cell phones while waiting on customers."
"It's fast service, they help you with all other ways to save me money,I love it"
"Need more room to move around, everything seems so cluttered. Items were high, I could not reach. Items were scattered. Need more sales personnel available."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"I love Palais Royal. Shop there all the time. Great prices and great selections. Friendly employees. Very clean store."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Always friendly people as far as employees always clean stores always able to find items that I'm looking for or if I come by looking for a gift I can always find one here love the stores"
"Overall it was a pleasant experience. The cashier was very friendly."
"I was very pleased with the overall service"
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Buscaba una botas negras de plataforma y no las encontré . Espero surtan mas botas para mujer . Las q vi estaban muy anchas d la parte de arriba"
"Love shopping at Palais Royal. Always find something even if I don't need it. But great prices can't resist. Employees are always friendly and polite. Store is always clean. Great variety of everything."
"Enjoyed the visit. Just a bit cramped, but a nice selection to choose from."
A rep from Palais Royal, Pasadena, T, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”