"I remember going shopping at Palais Royal with my mother in my teenage years & later in her life & that's where I formed my opinion of the store. She loved it & I do to. Good prices, good selection & awesome associates. My daughter also shops there. It's a family tradition with us."
"Train the employees to be better with customers"
"Same as usually very satisfied."
"The selection of men's ties was horrible. They looked cheap and dated."
"My experience was great. I went to the store twice in one day."
"Great styles. I love the displays."
"I liked the variety but the features seemed to be very close to each other making it a little difficult to navigate."
"Very gratifying as usual. I do visit several Palais Royal locations monthlyPalais Royal is my favorite store. I do all my shopping for my husband, myself, family, friends and Christmas presents."
"Excellent I typically look for your associate Thelma she is knowledgable professional and always helpful I appreciate that she is always kind. She makes the shopping experience positive"
"I like the store, when i need to shop for something dressy i either go here or tj maxx. Most of my family love the store though. Mom loves it"
"I did not like how the cashiers constantly complained about this person or that person being on break or at lunch or gone for the day, that type of conversation is annoying."
"Love this store. The buyer does a great job with product's. Cashier was excellent."
"I love going to this palais royal. It's so clean and organized and the people are very friendly. The deals are always good and I always save a lot. I appreciate the coupons I get every time I check out. I just wish my credit line on my palais royal card had a bigger limit so I could shop more."
"When I feel good and can get out, this is my favorite place to shop."
"Associate (Savannah) was rude! I was in the shoe department and she was arguing with the manager on duty. Her comment to the manager was: I am not asking you, but I am telling you that I am going on a 30 minute break and the manager was explaining to her that she needed to wait till the person that was on break came back."
A rep from Palais Royal, Pearland, T, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. We sincerely hope to earn back your business.”