"It was pleasant and enjoyable."
"Didn't expect to hear the comments made to me by an associate regarding an African American Gentleman who was trying to make a purchase with a credit card. The associate stated to me that she knew the card that he was wanting to you to make a purchase was not his so she told him that the system was not working and he had to use a pin. To me, it seemed as though the associate was not trusting him because of his race and maybe gender. How does her actions allow her to be any different, when she liked to him regarding their system and made her suspicion know to another customer who was of the same race, just lighter in color I don't think she realized that I was if the same race due to my fair skin. This was not something I expected. I have shopped this store before but not sure if I will shop again because of the racial profiling I witnessed."
"The associates were Awesome!!!"
"Great I went in found what I was looking for in and out no long wait great"
"always great...the staff are so welcoming and friendly"
"love these ladies...always friendly"
"My over experience was great. Need to work on having more than one register available for checking out. Waiting makes me impatient and i will leave the store without purchasing anything"
"The only Stage Store that I have shopped at is Palais Royal and indulge myself. I can always find something in one of the stores"
"great ...love the workers and the merchandise and quality of clothes"
"***ociate***ociate***ociate***ociated helped me all the way and wish me happy holidays and fave me a big smiled that make me forget all the time I was standing waiting for help."
"you guys need more selections and more hip attire. everything in the store looks like it is for grandma or a child. dont you know 40 is the new 30. also why do you not have more of the trendy items available, m*** media is the key!!"
"Usually able to get what I am looking for."
"I had a great time shopping and price for my items were great...great store and great deals!!!"
"I love this Palais Royal and the friendly clerks here at this store location. Nothing needs to be changed,,, I love that it's placed right here."
"Friendly staff upon entering the store and throughout my shopping experience. While shopping I was not overly bothered by the staff unless it looked like i needed help, just to check on my or if I asked. That's the best way to shop in my opinion."
A rep from Palais Royal, Pearland, T, rbSTAGE, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associate to get this corrected. If you’d like to discuss this further, please contact our call center at 1-800-472-8437. ”