"Not only did I get the item I wanted but it was half price that day and a coupon I had turned a 50$ item to 17$ I left feeling blessed."
"My favorite store. I think I have everything I need and then I get an email with stuff I want. The rewards are another thing that I respond to. I love the coupons. The most I have ever skipped going into Palais Royal is about 2 weeks and then I see new items that are irresistible. The clothes are awesome. The sales are terrific. The staff is as pleasant when returning something bought online as they are when purchasing items. Love my Palais Royal."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"Coupons are great, just need a little more explaining."
"Great experience. Always have great sales going on. Coupons are a plus."
"Esta muy bien. No nesesito conocer mis opiniones."
"Need bigger stories and bigger selection"
"My visits are much improved because the selection and sizes are always available.The clearance clothes are still current to the weather and not a lot of out of date items. I would like this store to examine their shoe presentation for women. They are too trendy and rarely conservative, and the tennis shoes are too expensive."
"I don't know what Stage is."
"I enjoy shopping and visiting with the associates at the Mall of the Mainland store. The Galveston store is a pleasure to shop at also."
"You can always find something you would like to have as a gift or just wanting to purchase."
"I always find good deals and rarely, if ever, walk away empty handed!!!"
"I've been a long time customer and if I'm not happy with an item I purchased in person or online I'm never hassled about returning it for a credit or refund."
"I enjoy shopping at Palais Royal. When I receive coupons, I visit the store to find something for myself or a gift for friends or family."
"The store was a mess. Things were piled up and all over the place in no order. Signs were not clear as to if items were on sale or not. Associate was rude and did not offer to help in any way. She offered the shopper in front of me a 30% off coupon. When I checked out I asked about a coupon and she said she didn't have any. Why was I not treated like the other customer? By the way we each purchased shoes."
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"The new Stage store in the old part of Pearland near Friends wood is very nice and spacious. I like this store a lot and that's why I keep stopping by after work shopping for deals."
A rep from Palais Royal, Texas City,, StageAM, has responded:
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”