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Product & services pricing
0.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
0.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-08-23

fui atendido amablemente

"Atendido recientemente por la persona que me atendió"


Verified
5/5

2024-08-23

Great service

"Anthony was great with helping me arrange my Lyft to go to work and come pick up my car afterwards thank you"


Verified
5/5

2024-08-20

Parts Dept

"The Parts Department goes the extra mile with service. They took the time to make sure we ordered the correct part. ++++"


Verified
5/5

2024-08-19

Good service

"Excellent service and nice person"


Verified
2/5

2024-08-16

High walk in parts prices.

"Looks like walk in customer will pay much more than if you order the part. I ordered parts and forgot one T type seal. This seal can be ordered for $43.93 but at the counter as walk in customer I had to pay $63.99. Most other Toyota parts dealer sell this seal for under $ 40 dollars. I also quite often order directly from Japan if time allows.
In Japan this part cost me $10.45. I understand that time is money in some cases, but I cant help feeling taken advantage of.
One positive word about the parts desk women working there, they are very helpful and polite.
I have had the pleasure to been served of them several times. I always make sure to thank them for the good and pleasant service.
Yesterday how ever there was 2 younger guys at the counter one was nice and helpful the younger of them rude
and not very service oriented. That's a shame because I rather order from some other place that endure insults.
"


Verified
5/5

2024-08-07

Great customer service!

"The Parts dept staff were very professional and excellent in customer service. They answered all my questions about the difference between Mobile 1 and Toyota Oil. Thank you guys."

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Verified
5/5

2024-08-06

Nice

"Excelent experience......."

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Verified
5/5

2024-08-02

Great staff

"They were all helpful. Thank you. "

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Verified
5/5

2024-07-30

unbeatable online parts purchase experience!!

"Great prices, extensive selection & fast delivery!! "

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Verified
5/5

2024-07-12

Excellent service

"On time. Great service technician "

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Verified
1/5

2024-07-11

Fraudsters.

"After I placed an order for a windshield for a 2018 4Runner, I received an invoice from this dealer, stating this is an automotive windshield along with the part number, price of this item, sales tax, and stipulation that shipping on this part is free. The next day, I received a message from this dealer, stating that my order was cancelled since they do not ship automotive glass. If it is their policy not to ship automotive glass, they were certainly aware of this fact before I placed the order, and they should have never issued an invoice for that part. By issuing an invoice and then cancelling the order, they committed material breach of contract and also violated the provisions of the Deceptive Trade Practices and Consumer Protection Act of 1973. That is my experience with this dealer. Howgh!"


Verified
5/5

2024-06-10

Excellent Customer Service

"Great customer service Parts Department. Samantha is great, look for her when you need someone with experience and knowledge."

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Verified
5/5

2024-05-30

In and out quick

"Picked up my part. Essentially came in and out without a long way."


Verified
5/5

2024-05-11

Awesome

"Polite, fast, and legit concerned to make sure it fit correctly"


Verified
5/5

2024-04-19

Amazing service

"Parts department made everything easy to order parts."

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