"Palmetto State Armory was one of the best shopping, buying, and customer service experiences I've had. Their web site was very easy to navigate, their checkout page was simple, and the shipping time was more than acceptable. When I inadvertently deleted my invoice from my email, I went online, contacted them via their web page, and someone answered me and resolved the issue in hours!"
"Easiest firearm purchase. Great service from start to finish. "
"Had an issue with an order I never received it. After dealing with one of their reps, they were able to get my order straightened out and I received my order right away. I will definitely order with Palmetto again. Keep pushing to get those orders out Palmetto and you'll have a customer for life. Even though I live in the stupid state of California."
"PSAs Staff is extremely knowledgeable. Not like other stores that sell firearms, PSAs employees can assist and provide information on the products they sell, even after purchase.
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"I had a delay on some Ammo.
Chad Wylie took care of it and I had my tracking info the next day."
"Had an issue with my PA10. Chad Wylie made contact with me and stayed in communication with me while my rifle was there getting the problem sorted out. Can't say enough good things about my experience. Chad stands behind their products and goes above and beyond to make sure you are satisified with your purchase. "
"I've ordered a TON from palmetto state and Ive honestly NEVER had a problem. I've ordered everything from ammo to individual AR parts to complete uppers. And they have always delivered the goods in a timely fashion!! Ill always check with palmetto before I buy anything firearm related!!"
"I had a small problem with one of my orders that I was afraid might become a real headache due to PSAs reputation. Luckily due to some personnel changes the customer service department has taken a turn for the better and they took care of me!"
"Been buying quality affordable parts from PSA for some time now. It was great seeing them at U.S. Steel Nationals too. Buy with confidence. Great customer service before and after the purchase. "
"I purchased a AR9 and it had a minor hiccup. Called customer service and the problem was resolved in minutes. Operator error. Thanks PSA
Sincerely Speed South Shooting Team!"
"I have purchased several firearm components and full weapons from PSA and all their products are of the highest quality in my opinion!! I would recommend them to anyone looking for weapons or parts."
"ordered a handgun online and had it shipped to the greenville location for pickup...when my order arrived i made the trip from spartanburg and was very impressed with the entire staff...they quickly processed my order and made sure i was knowledable about my firearm...i couldn't help but stay and look around the store was like a toy store for gun enthusiasts! i ended up purchasing another handgun while i was there! everyone there was very knowledable and courteous...i will order again from palmetto when the need arises and would recommend them to anyone! "
"Good deals and customer service, and quick shipping. I've ordered 3 times and have been very happy. Will definitely order again"
"Very pleased with pricing/quality... excellent costumer service!"
"I had problems with my PSA ar9 and posted on Facebook about it not knowing what the problem was. The next morning, I had a message from Chad Wylie who works for PSA. I received a phone call from Chad and he offered to change the barrel. Within 5 days, I had a new barrel in my carbine. There are not many companies that take care of you after the purchase. PSA will have my future business."
"Ordered a sp xd 45 and got it in less than 10 days. They do process a lot of orders but mine came at a great time thanks palmetto sa!"