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Return/Replacement policy:
0.00/5

Verified
1/5

2014-09-11

"I placed an order on the 30th of August. Paid for expedited shipping but it still shows my order is holding and today is Sept 9. I have contacted customer service several times and they just keep giving me the run around. I have yet to hear what is going on with my package and i have contacted the site several times! The customer service is also very rude. I am not happy with the pandawill service at all! "

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Verified
1/5

2014-09-11

"I ordered two phones fromthis seller,one came dead,paypal said to return this phone to the seller,seller received the phone but did not issue a refund,I ordered a new order and 8 days later ask the seller what'sgoing on since I did not get any tracking number.
Seller responded that if I want to get the refund forthe first order and the new order I will have toclose the first claim,Paypal said no,seller said no refund and no shippment of new order so I made a claim for the second one,seller is a thief and a fraud,he gets the money and never sends anything.
Also they never check the phones prior to shippment so phones are faulty from manufacturer.
Seller is doing anything possibleto avoid responsibility.
Never buy fromthis scam store,ever.

SELLER LIES BELOW,THEY ARE THIEVES AND LIARS
"

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Verified
1/5

2014-09-11

"I ordered a cell phone and paid extra for ems, I recieved the phone 22 days after I ordered when I was supposed to recieve it between 12 to 15 days. I spoke to customer service who claimed there was a proccesing delay bacause they had to recieve the phone from the manufacturer. They did not notify me of the delay, failed to send a confirmation email, I had to contact them and request it. Overall, very bad service"


Verified
1/5

2014-09-08

"I have ordered a product on the 25th of august. On the website they say the processing time is 1-2 days. It'e been 14 days now and my product is still processing. Customer service is no good as well. I talked with them on why the product was not sent out and they kept telling me it's out of stock, when on the website it clearly shows it's in stock. I've talked to them and they assured me the order will be shipped until the 4th of september. When I logged in on the 4th of september and asked why my product was not sent out yet, as promised, they told me the exact same thing: that the product was not in stock, but again on the website it showed otherwise, moreover when I tried to add it to my cart, just to see if the product was out of stock as they told me, again it showed the product was in stock. They assured me the product will be sent out by the 7th of september, today is the 8th of september and my order is still processing. I'm not even going to bother talking with them again because i know what they will tell me. I'm really annoyed by the lack of professionalism of their customer service, they don't do anything useful to help you and when they feel like you're going hard on them all they tell you is that they are not responsible for that particular thing you are having issues with. Worst customer service ever. They had no trouble charging me for the product and taking the money out of my bank account, and as soon as they did that, they did nothing to resolve my issue. I have not even received an email to explain why it's been 14 days and the product was not shipped yet. Never before i have been treated in such an unprofessional way by a company and i can say that I am looking forward for this all experience to be over."

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Verified
5/5

2014-09-05

"The product is extremely well packaged, quick service, good communication. I can recommend Pandawill!"


Verified
5/5

2014-09-03

"I'm very satisfied from your services! my order came in totaly 20 days!"


Verified
5/5

2014-09-03

"Great!! Very fast deliver!!
My new phone is awesome.
Thanks!
"


Verified
5/5

2014-09-03

"I get the product without any objection deadlines set and when I opened the envelope and everything was complete according to announcement thank you very much pandawill"


Verified
1/5

2014-09-02

"I bought a g5 giayu for an offer
This phone came with spots on the screen and scratches on the casing.
phone will not turn on.
No charge and overheats.

SOLD OFFER A SECOND HAND PHONE OTHER PERSON SURELY NOT WORK BECAUSE returned

Pandawill IS A SCAM


I have been contacted by mail and the uncia solution is to send the phone for repair and over I pay the shipping.

And I paid for a new phone, I do not want one repaired
I refuse to pay for shipping if ye ye cumpables been sending a bad phone.

I'm writing my opinion and everything happened by social networks and blogs, but not have to look far to see that this company is a SCAM

looking at google can already be seen.
I put videos from my phone to unseal state to see what was coming and another to see how this does not work nothing

https://www.youtube.com/watch?v=lccZsfOitv0&list=UUevPQrZFRrFI4rvn-aPKrSg

https://www.youtube.com/watch?v=yzlT1oItXEI&list=UUevPQrZFRrFI4rvn-aPKrSg
"

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Verified
5/5

2014-09-02

"The phone and the service is perfect. Fast, fair and reliable."


Verified
5/5

2014-08-31

"Quick shipment, great product. "


Verified
5/5

2014-08-29

"All correct, the phone is excellent"


Verified
5/5

2014-08-29

"fast and safety. whit quality"


Verified
5/5

2014-08-28

"Everything was great.Great phone and great delivery to Romania .
#100812572 (placed on July 28, 2014 7:07:56 AM CDT);JIAYU G6 Smartphone 5.7 Inch LTPS FHD Screen 2GB 32GB MTK6592 3500mAh NFC OTG
"


Verified
5/5

2014-08-28

"super fast, thanks Pandawill"