"satisfied with prices, range and speed of delivery"

"Everything was executed quickly and efficiently, all the wishes are satisfied completely and correctly. Thank you!"

"I bought an expensive Android phone from Pandawill.

It arrived faulty, the screen was broken, and obviously I requested an RMA to return it for a refund.

They refused to allow me to return it, saying it was my fault, This was on the day it arrived broken.

After days of arguing with them and their AWFUL customer service ''department'', they eventually agreed to allow me to return it, but wanted ME to pay the return postage to China (which costs nearly €30!) and they also wanted a 20% depreciation fee (basically taking 20% of the cost price for themselves and refunding me only 80%)

This was obviously completely outrageous and unacceptable, as THEY were the ones who shipped me a broken phone.

So I opened a PayPal dispute to get my money back. After 30 days, PayPal gave me my money back.

DO NOT BUY FROM THIS COMPANY, CUSTOMER SERVICE IS NON-EXISTENT and AWFUL, they do not take nay responsibility for ANY returns or refunds, or any damaged stock.

STAY WELL AWAY!!

BAD BAD BAD COMPANY, HORRIBLE TO DEAL WITH"

"Overall, I am very pleased with the phone and your service. I found the tiny quick start
instructions impossible to read due to the size of the print.
Is there a website where I can download full instructions in English ? I could then home into the areas I am unsure of to enjoy the full capabilities of the phone.
Thank you for your attention and speedy service.
Regards
Sidney Garland"

"Pandawill used to be a good site.
Last few orders they don't deliver the goods and usually I have to wait 10 days for them to tell me that they don't have enough stock or there is a problem.
Before that, they sent me a tablet with faulty display and they only offered $10 discount.
I gave it a chance with hope that I can work with them.
Too much pain, to bother dealing with them.
Not to mention that every time they return money, I lose 1% fee from my bank.
I will not buy goods from them anymore.
Awful service!
"

"Perfect price & Fast shipping & Good customer support"

"Excelente servicio, me ha llegado el teléfono en 6 días y en perfectas condiciones a México."

"Good prices, fast delivery"

"I am satisfied that the products I've purchased arrived Pandawill me in very good condition, very well packaged however I have a purchase I made on July 2, 2014 and today we have not sent me. I live in Colombia and the products take to get up to 30 days counted from the day on which they were dispatched, if we add the days delay to carry the courier company, the product a long time coming."

"Deliverd well on time, everything was included the package was well protected and still whole on arrival (rly suprising knowing my local post service)"

"Thanks!!!!!!!!!!!!!!!!! Good phone!!!!!!!!!!!! Good service!!!!!!!!!!!!!!!!!!!!!!!!!!!"

"They sale something what they don't have in stock. I make my order 17 days ago and my order still not shipping because is not in stock. Really bad experience. Not trust saler"

"Hi, my experience with Pandawill as a seller i excellent. Every time I contacted them via chat or email I got very quick and precise answers. Also, purchasing and delivery was as agreed and expected. All the best for Pandawill. Just keep on doing great job Pandawill."

"well what was the purchase is simple and really fun, but when I pay my problems solved easily but paying right through a paypal account, since in this way until my email got pandawill automatic way. Excellent!"

"Mi experiencia en pandawill a sido buena de momento eso si todavia no tengo mi pedido y espero que llegue en diez dias como maximo. Han tardado una semana en enviar el pedido. Creo que solo hacen envios los lunes."