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Verified
5/5

2015-02-21

"I'm in love with my pictures, fast shipping. I would recommend paper culture to my family and friends. "


Verified
5/5

2015-02-21

"I LOVE this company! Not only are they "green" but their customer service rocks and work with you in creating your cards! and planting a tree with each order is awesome too!"


Verified
5/5

2015-02-21

"All as promised, will use again. "


Verified
5/5

2015-02-21

"Easy ordering and super fast shipping! "


Verified
5/5

2015-02-21

"So very lovely; quality product. Will order again & again!!"


Verified
5/5

2014-12-23

"Absolutely loved our cards. Incredible quality. We've gotten so many compliments on our cards and I've encouraged so many people to order incredible cards from Paper Culture. And to boot, eco-friendly. It's wonderful to receive high quality products while doing good for the environment. "

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Verified
1/5

2014-12-10

"I ordered Christmas cards. They arrived quickly but I was very unhappy with the print quality. The printing is very grainy and the colors looked weird. Their website boasts an easy "100%" return policy and says you should e-mail for refund information. So I sent an e-mail. No response. Sent another e-mail. No response. Called their number, and the person I talked to made it seem like they wouldn't pay return shipping, although the website indicates that they would; finally I was told that they would pay return shipping, but only because of their failure to respond to my e-mails. I was told that I'd be receiving a paid shipping label by e-mail. No shipping label has arrived. I will be initiating a chargeback process through my credit card company."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2014-12-05

"Came on time as promised. Quality product."


Verified
4/5

2014-12-03

"The quality of the cards was nice, and shipping was fast, but I felt the overall value was lacking. I had a voucher from zulily, and believe the cards were only worth it with that discount. "


Verified
4/5

2014-11-26

"The products are quite nice, but we had two complaints that brought the transaction down to 4 stars:

1) the shipment was inexplicably delayed. It took a week for us to get a shipping confirmation, and then the next day we got a message saying "sorry, we didn't ship them after all." We got another shipping notice a few days later, and the birth announcements ended up arriving about two weeks later than we expected..

2) we thought we were getting announcements on thick photo paper (we purchased the double thickness announcements), but they ended up being printed on something similar to beer coaster stock.
"


Verified
5/5

2014-11-23

"GREAT quality, very quick service, loved the product. I will definitely order from Paper Culture again in the future! "


Verified
5/5

2014-11-21

"Great quality, fast delivery & nice packaging. Thank you!"


Verified
5/5

2014-11-21

"Service was very fast and reliable. Cards looks great!"


Verified
4/5

2014-11-21

"The quality of the product I received was fantastic and the selection was great. Don't bother buying their groupon, though. You can't combine the groupon with any percent off coupon codes, and it seems that some of their percent off coupon codes would actually get you a better deal than the groupon. "


Verified
5/5

2014-11-21

"I love Paper Culture -- the quality, customer service, and commitment to helping the environment. I am a return customer and will absolutely be back again."