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Park Deals

4 reviews
2.19 / 5


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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2004-03-25

"Placed an order for a projector via 2nd day air. Realized after I placed the order that there is no contact phone number for support or customer service listed on their website. I sent an email to their yahoo email account to determine if the projector was in stock but so far no reply. I need this projector for business and I have no idea when it will ship. If you need something quickly and require shipping confirmation shop elsewhere. "

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Verified
1/5

2004-01-17

"rude customer service! very very rude. They actually said my problem was too insignificant to waste time on. I cancelled the order immidiately. Dont forget the harassing sales people who will hound you to buy accessories"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Delivering products damage free
N/A
Ease of checking delivery status
N/A
Delivering products on-time
N/A
Being updated on the exact date the delivery was sent
N/A
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2003-12-22

"Park Deals, also known as “MP Superstores”, uses the business practice of advertising low prices, for a digital camera in my case, and then trying to sell costly add-ons when you have to call them to “confirm your order”. If you know this ahead of time, you can get a good price deal on their merchandise. Just say NO (or no thank you, if your mother taught you to be polite) to their additional offers. It helps if you “confirm your order” during a busy time. The salesperson will soon get the hint that he or she is wasting their time on you and is anxious to try their hard-sell skills on the next customer in their phone queue.

That said, the only hitch in the process of purchasing from Park Deals is the mandatory callback. The product arrived on-time and has worked as expected.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2003-11-12

"Hi

I received my Minolta s414. your company is execellent,from order,follow up, to deliver. everything is best. I bought things from your company because of the customer review rate. at the beginning, I am not sure about your service. But right now I know you are the best. Hope you can keep it, grow up.

thanks

Jim(from Canada)
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site