ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.41/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.42/5
Customer service:
3.83/5
Return/Replacement policy:
4.35/5

Verified
4/5

2023-04-08

1st time PartSelect user

"I ordered an almond replacement lint filter for my Kenmore Dryer. The part I received was a white lint filter from Whirlpool (I don't know if Whirlpool bout Kenmore, or what). Due to weather issues, the part was delayed in getting here. Nonetheless, it seems to fit and I will use PartSelect again if needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-08

Exactly the part I ordered!

"The part that holds up my meat drawer broke on the end so I ordered the new part. It took me all of 10 minutes to replace it! Easy peasy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-08

Perfect replacement

"We ordered a replacement shelf for our LG refrigerator. It was quickly delivered and it was a perfect replacement. Excellent service"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-07

Dryer Parts

"When searching for parts, the PastSelect.com video's confirmed that I could do the work myself. A great added bonus was the fact that PartSelect.com attached the videos related to the parts ordered so I did not have to go searching for the repair videos while installing the parts. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-07

Quick delivery.

"The part was the part we needed and it was delivered quickly. Problem solved. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2023-04-06

Freezer Repair

"My freezer quit freeing. I was about to purchase a new one when I found PartSelect. They helped me troubleshoot the most likely cause, suggested a part replacement, and provided me the video on how to replace the part.
While I tracked the shipment I followed the video to be sure i could accomplish the replacement. When the part arrived I had it installed and the freezer up and running in 30 minutes and saved the cost of replacing the freezer.
The freezer is working with the new part installed and I am thrilled. Thanks PartSelect.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2023-04-05

Where is it?

"It's hard to write a review when you are still waiting for the parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2023-04-05

Got the wrong part

"Got the wrong part gave them the model number still got the wrong one "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-05

"Fast shipping best price perfect part made my washer tube stop banging around. Video parts select furnished was helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2023-04-04

System worked great.

"I ordered a part, it cam fast and everything worked, mainly the people on the ground and couldn't be more satisfied."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-04

GE Dishwasher Lower Arm

"Thank you for being so prompt with the delivery. The lower arm was so easy to install on my refrigerator."


Verified
5/5

2023-04-03

THANK YOU

"Fast shipping product exactly as described"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-03

Noisy Dryer

"GE clothes dryer was making noise and eating clothes, ordered all i need to repair it myself at home, spent $100 but saved $600-$700!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-03

Great help!

"The vent grille of my Whirlwind microwave fell off and broke. I was thrilled to find out it could be replaced, i was not sure. .I needed the part number and additional information on how to attach it. I got all the help I needed and more. I received the new vent, which is identical to the old part. Super Service - Thank you!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2023-04-02

Kelly Oven Part

"I had an outstanding experience with the PartSelect website and order. My make, model, and part was easy to find. Good picture of the part to determine it was the proper shape and size. And I received the part in a reasonable time period. It fit perfect and was easy to install. I will be back as I need parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process