ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.41/5
Customer service:
3.91/5
Return/Replacement policy:
4.38/5

Verified
5/5

2022-07-14

Met my expectations

"Website was easy to navigate, payment process was painless and parts were delivered on time. Packaging was simple but adequate. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-13

Ice tray

"User friendly web site, easy to track delivery date. Part arrived at my door I a few days."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-07-13

Fed EX is The Problem.

"The product was shipped by you on 7/7/22. Six days later, 7/13/22, Fed Ex has not supplied a firm or accurate delivery day. We have been without our refrigerator for a week with no end in sight or scheduled delivery date from Fed Ex. This was the second product we purchased from you. The first product we paid up front for overnight delivery and never received it. We communicated with Fedex asking them to refund what we paid for. There has been no acknowledgment of our request and no action taken. This is totally unsatisfactory. We will not order future product from you if FedEx is your shipper"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2022-07-12

Disappointed

"I ordered a replacement basket for silverware for my Kitchen Aid dishwasher. I am sure this is a manufacturers defect because the part that fits over the basket to contain the silverware is not fitting. Rather then go through the whole process I took the part from my existing basket as that part was not affected with damage. In all fairness ordering and delivery were not problems. I just did not want to go through the trouble of waiting for a replacement. Sometimes going to a store has advantages!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-12

Great service quick delivery

"Ordered and it was delivered as quick as possible. Representative was very helpful and polite. Thanks, will reccomend this company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-12

Great experience

"Support staff was helpful in choosing the correct parts, providing diagrams and returning any parts that were not needed. I will definitely order from them going forward for any needs"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-07-12

Works as expected

"The ordering process was quite simple and I thought the pricing was fair.
Delivery took longer than expected, thirteen days. I can't blame the supplier for this, as this is the trend with any online order from any source. Just don't count n the predicted time line. Replacement part was different in appearance from original, but fit perfectly and operated as expected. I will definitely turn to PartSelect for my future parts needs.
"


Verified
5/5

2022-07-12

Right part delivered right away

"Your company had the best parts breakdown of all other sources on the web. Ordering was easy. Part came quickly and my Refrigerator is running perfectly now."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-11

excellent service. Unsual in these times.

"service and shipping very prompt. return was hassle free . Should have looked at tutorials first. I finally looked up symptons and looked at recommended fix. Found faulty thermostat and have replacement ordered. Thank you for a pleasant experience."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-11

trimmer part was what I needed

"Curved shaft replacement for JD C1200 worked!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-10

Oven Door glass

"Delivered in great condition and was the exact replacement "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-10

Great service

"Had part fast delivery great updates through the process"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-09

Great experience

"Part arrived quickly and fit perfectly. Even found a great online tutorial to install and realized it was posted by part- select! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-09

Leal

"Excellent selection and fair prices "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-07-09

Somewhat satisfied

"Ordered door seal for my whirlpool dryer and got it pretty quick, but it would have been nice if someone would have told me that you need a High temperature adhesive for it also. I went on Whirlpool website and ordered adhesive for it and found out that with taxes and shipping plus the adhesive it was going to be about $26. $14.50 for adhesive and $9.25 for SHIPPING. UGGGGGH0"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process