ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.38/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.41/5
Customer service:
3.91/5
Return/Replacement policy:
4.38/5

Verified
5/5

2022-06-27

Great service

"I have always had excellent service ordering appliance parts from PartSelect. Finding the correct part for my model number on their site is easy and efficient. I have ordered many parts on many different appliances for my rental units and PartSelect has never disappointed me."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-27

Quick, accurate service!

"The title seems to say it all. Oh, and the price of this part was reasonable. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-06-27

parts were delivered to the unit and NOT the Lobby as instructed on the order. Now they cannot be found

"I will have to reorder these parts and not charge the owner because they were delivered to the unit and not the Lobby as noted on the shipping label"


Verified
3/5

2022-06-27

Miss marked part

"I ordered to parts for my dryer, a knob and a timer. The knob was correct. The timer was missed labeled. The box and the correct label on it but the part inside was wrong. The part I ordered had about 10 connectors on it, the one shipped had six. Called there customer service and explained. They said I would need to send back before I get a replacement or have to buy another one and get a refund on the first. They have always provided good service. This time was disappointing, having to wait longer for part
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
2/5

2022-06-27

Item not received

"Have not received order . Was told a delivery date 2 times and I tracking shows it keeps bouncing around at different locations. Not happy at all / called customer service no help ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-06-26

Easy site to use

"So easy to find the parts to fix the problem for a particular appliance. Great how to videos. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-24

The Best

"Thank you berry much it was a perfect size and a fast delivered ."

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-24

Excellent

"Everything was fine no problem "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2022-06-23

No product

"My parts were supposed to be delivered four days ago. Still no parts."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-06-22

THIS ORDER IS NOT COMPLETE

"THIS EMAIL IS PREMATURE. ORDER NOT COMPLETE"


Verified
5/5

2022-06-22

I was told part no long available.

"We were told by local parts Company the LG refrigerator part was no longer made or available. I looked up the part number on Partselect.com. The part was available and I received within a week. Watched a video and was able to install myself. They saved my a bundle helping me obtain the part instead of replacing the refrigerator."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-06-22

First timer

"As a retired worker and not so experienced with the technology I found your website pretty easy to use and easily found the component I was looking for.
As I live in New Zealand and you don’t appear to ship overseas I was able arrange a delivery address in America and the parcel was then shipped to me.
My freight costs were greater than the component, but this was a part for a manufacture’s obsolete model which I have now successfully repaired.
Thanks for your service and just being there.
I will definitely recommend you and use again.
Cheers,
Dave, NZ.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-06-21

Excellent

"Very efficient. Arrived soon than I expected."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-06-21

Perfect part, quick delivery

"My mother’s dryer was not working for her. My husband determined it was the selector knob. I was not sure we could find just that part. Thank goodness we found it and reasonably priced. Saved us from getting a new dryer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-06-21

Parts are good, shipping speed is overstated

"I have ordered parts from PartSelect twice. The parts works as advertised, but both times, I paid for shipping that estimated delivery in 2-3 business days. Both times, it took more than a week."