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Product & services pricing
4.43/5
Chance of future purchase:
4.33/5
Shipping & packaging:
4.45/5
Customer service:
3.83/5
Return/Replacement policy:
4.35/5

5/5

2023-12-22

Eazy part. Best choice

"When I decided to replace this igniter in my gas stove my first choices were to purchase one from the home Depot department. after reviewing the part I decided to go pretty much with an original part the other one would have worked I would have probably had to cut out the wire and splice it together which I would not have had any problems with I have purchased from this company in the past I was pleased and happy with the product that I purchased and I will continue to purchase here in the future.
I may have paid a few more dollars for my part but I'm sure and guaranteed that this part will last much longer than the product coming from home Depot.
"

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Rep reply posted 2024-01-27
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-12-21

Hotpointe infinity switch

"Parts Select was clear about what part I needed. It came promptly and I was able to fix the burner on my stove by replacing the infinity switch. "

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-21

They had the part that no one else had

"My compressor (HUSKY) got knocked over and broke the flywheel. The manufacturer didn't have it, Discontinued and Home Depot who sells it couldn't get it. I Googled and Googled and found PartSelect.com. They had it and fair priced. It showed up in only two days and I was back up and going. Highly recommended. Thank You PartSelect.com !!"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


1/5

2023-12-18

ITEMS ARE NONRETURNABLE IF TAKEN OUT OF THE PACKAGE.

"IT WAS IMPOSSIBLE TO BE SURE THE PARTS WOULD FIT UNLESS I OPENED THE PACKAGE. ONCE IT IS OPENED, THE PARTS ARE NON RETURNABLE. I WISH I HAD KNOWN THAT BEFORE I PURCHASED THEM. $42.00 WASTED. THANKS FOR NOTHING."

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience. We actually do accept parts back if they have been taken out of the package, as long as they are in a resalable condition and just need to be returned in the original packaging as per our return policy: https://www.partselect.com/365-Day-Returns.htm We apologize for the misunderstanding. If you still wish to return the parts, please contact our customer service. ”


5/5

2023-12-16

Prompt and fast service

"I phoned in to PartSelect fairly late in the evening and was happy when I reach a representative. I had a oval burner part that hasn’t burned even(barely at all) for several years. I couldn’t reach my regular repair man and thought I could figure this out myself. Fortunately for me I spoke with a representative and she was very pleasant and helpful. I ordered the part and received within a few days. I am very happy with the service I received and of course the new part works wonderful!"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-15

obsolete part

"they had a part that all others said was no.longer available..definitely keep their number!!"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback.”


5/5

2023-12-15

All good

"High quality parts delivered quickly. Although half of my order got most of the way here an was misshipped a half dozen states away before making it back the right way. But that was UPS' fault. When I called customer service about the other half of my order they were helpful in explaining that my order was in 2 parts "

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-13

Easy to find

"The website is easily navigable. I found the parts I was looking for within minutes and could easily compare replacements with original."

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we appreciate your feedback.”


1/5

2023-12-07

No longer good customer service

"We had good experience in the past using Part Select and received several refrigerator replacement parts. This order had us shipped the wrong part and customer service via email said it would take 30 to 90 days to investigate the problem, if it was GE or other vendor. I requested a GE part and received a Whirlpool part, so which is it? Meanwhile I need the part and Part Select has my money.
I tried calling them several times over two days but always received a recorded message that they had high call volumes playing in an endless loop.
I had hoped for a quick response and to replace the wrong part, not wait for some sort of investigation making it sound like I did something wrong..
Meanwhile I ordered the part locally for the same price and received it the next day. I want my money back from PartSelect and won’t be using them soon.
"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review. We appreciate your feedback. We are sorry to hear about your experience and have sent you a direct message. ”


5/5

2023-12-06

Great! Parts fit just right

"Great to find something difficult to find on a dishwasher rack. Found parts without having to replace the whole rack."

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and appreciate your taking the time to leave us feedback. ”


5/5

2023-12-04

Make It Easy

"When we moved in there was a dishwasher that was connected and operating but not secured to the counter.
After looking to see how to connect the dishwasher to the cabinet I came upon some brackets that I thought would do the job. After looking at the installation video I order them, they came, I reviewed the video and did the installation.
Easy Peasy.
Thank you for the video and follow up. It help me do the work and stay on track.
"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback.


5/5

2023-12-01

Perfect oe parts!

"The part I ordered was a factory replacement. Fit perfect."

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-11-30

Speedy delivery, accurate parts, and helpful video for installation

"Website was easy to navigate. I was able to select the appropriate parts. Delivery was quick. And the video allowed me to easily install the parts. "

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! We're glad to hear we could help you and that you found our videos useful. We appreciate your taking the time to leave us feedback. ”


5/5

2023-11-30

A purchase with confidence

"2 things I need from an online seller. 1. Getting the right part and. 2. Getting it delivered. PartSelect delivered on both. My part was simple. A shelf for a GE fridge. But have you tried to find the right one on line? Almost impossible with poor descriptions and vague model matches. PartSelect blew away the competition. Their website provided all the needed info to make sure I was ordering the right part. When I hit the purchase button I knew I had exactly what I needed. Other sites…. Not at all. Check their site for a part and you will see what I am talking about. Oh, and their price was as good or better than any. The only place I will go for these parts. PartSelect, you rock!"

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Rep reply posted 2024-01-28
A rep from PartSelect.com, PartSelectAM, has responded:

“Thank you for your review! That's great to hear and we are glad we could assist you with your repair. We appreciate your taking the time to leave us feedback. ”


5/5

2023-11-26

Door frame front loading washer

"Easy installation works as designed priced fairly "

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