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Verified
4/5

2023-09-06

Great service but excessive shipping charge

"Parts4Heating had the parts I needed in stock and shipped them quickly, do great job for that. However, $52.54 for a 6 pound package shipped via UPS ground seems a bit excessive."

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Verified
2/5

2023-09-05

Outrageous shipping/handling fee

"I received the product as ordered and in good shape, but the shipping and handling fee of $58 is extremely high for 5ft of 3” CPVC pipe."

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Verified
1/5

2023-09-05

Need parts

"Guess they don’t want to sale any parts. Just horrible service."


Verified
5/5

2023-09-04

Leslie the Star !!!

"My order was messed up but thanks to Leslie , it was all take care of. Thanks again Leslie. She deserves a raise !!! jmm"

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Verified
4/5

2023-09-04

"I paid Fedex for two day delivery and they were going to be late by a day but I called them and complained. The part arrived late that night. The part fixed the problem."


Verified
5/5

2023-08-31

OEM parts

"Technical support was fantastic!"

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Verified
5/5

2023-08-31

Great customer service

"Parts where as discribed.
Changing the order before parts where shipped was also no problem. Thank you!
"

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Verified
5/5

2023-08-29

Excellent service

"Excellent service. Parts received were an exact match to my furnace. Received the parts as promised. "

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Verified
5/5

2023-08-29

Great parts

"The whole experience was easy communication was great and parts worked great
"

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Verified
5/5

2023-08-29

Satisfying experience.

"Very professional and knowledgeable."

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Verified
5/5

2023-08-25

Perfect

"Perfect fut and great shipping time"

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Verified
4/5

2023-08-24

I really did have a great experience

"I picked them for two reasons: They had a relatively hard-to-get pressure sensor for my old Peerless boiler, and I wanted it here quickly, and they were located only an hour away. The only thing I did not like, and it does not make sense, is that I was willing to drive down and pick up the parts, but they wanted to charge me $15 to pick things up in person?? Sorry, that is dumb, and why I took one star off.

Anyway, it was only 30 minutes from closing, and the lady on the phone was fantastic, and I got my order in. She made sure that it went out that day, and actually, due to the proximity, I got it next day via UPS. The shipping fee was actually less than that $15 they wanted to pick it up.

Anyway, overall excellent experience, but PLEASE, change that dumb policy.
"

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Verified
5/5

2023-08-21

"Very easy to find all of the parts we needed on the web-site. Customer Service was very helpful also!
Thanks
"

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Verified
5/5

2023-08-21

Excellent

"Your company was responsive and insured that I had ordered the correct part which was compatible with my heater. We appreciate your ability to ship the order to insure I received it in a timely manner.
Thanks,
"

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Verified
5/5

2023-08-18

Pool Heater parts

"Excellent love it very easy to order"