"Still waiting on my delivery, after paying for next day delivery."
"They made sure the part i order was correct for my furnace. They were fast to respond and very honest. Highly recommend them"
"Highly recommend. This company made sure the part I ordered was the exact part before they shipped. I installed on my boiler and works as it should. "
"Fantastic! They delivered the correct parts on time!"
"Was happy to find my part for my furnace that I just found out is obsolete."
"Terrible they messed up the order "
"ordered my part I picked it up 2 days later as promised. Great service."
"Recieved my order and installed the part. My tankless water heater is now working. "
"Great service from start to finish. Part arrived to saved a big replacement, so grateful to this group."
"From the time I put the order in until delivery, regular updates were provided and all was executed flawlessly, thank you!"
"I reached out to the company as The parts have still not yet been shipped (11 days) they indicated that one Part (Which I ordered as a spare) was on Back order, i requested to have them ship out the Igniter, which is what I really need, and they refuse to until the entire order is ready.
temperature in my house this am was 49 degrees F, Might have to start burning the walls"
“I understand how frustrating delays are, especially when you’re in need of heating parts. We also understand that at the end of the checkout process, we ask for the model and serial numbers and that you may have to go look for it before you can complete your order. However, you did send us your model label, and you've also been patiently awaiting us to ship your order because a couple of items were not in stock. If you need immediate assistance or updates on your order, please let us know, and we’ll do our best to resolve this promptly. Your comfort and satisfaction are very important to us.”
"Easy to find parts and verified to be sure I am getting the right part"
“Thank you so much for your order, and we are happy that our part verification process helped you get exactly what you needed. We strive to make the experience seamless for our customers, and your feedback truly made our day!”
"Great company to work with, they did a great job making sure I got the right part."
“Thank you so much for your gracious review! We really work hard to keep you warm. Your satisfaction means the world to us, and we’re excited to continue providing excellent service!”
"I was looking for a Water Heater fan, I found the model number I require and place the order in a few minutes. It was so simple, I was affraid to make something wrong, but evrerything match.
In a few minutes with an e-mail the parts people asked me for the model and serial number at my Water Heater, to chek if I have the correct part, that makes me know that I was ordering the correct part. This kind of support I need."
“It’s always our goal to make ordering parts as simple and seamless as possible, and your kind words about our support team truly make our day. We're so glad that we could help you ensure you ordered the right Water Heater fan. Thank you for choosing Parts4Heating.”
"I didn’t supply a model number or serial number for my product.
They had the courtesy to email me and ask rather than just selling me a product. "
“We are pleased to hear that our team went the extra mile to ensure you got the right product. It's always our goal to provide courteous and personalized service, and we're glad that resonated with you. Your satisfaction means the world to us, and we appreciate your recognition of our efforts!”
A rep from Parts 4 Heating, Parts4HeatingCraig, has responded:
“We understand your frustration, deliveries around a holiday can be complicated. We shipped your order on Friday and FedEx attempted to deliver your order on Monday and your business was closed. They attempted on Tuesday morning according to the FedEx tracking history Customer not available or business was closed. The good news is your package was delivered to you this morning. We hope that you received your order and are satisfied with everything.”