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Product & services pricing
4.45/5
Chance of future purchase:
4.59/5
Shipping & packaging:
4.34/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5

Verified
5/5

2022-06-02

Competitive prices.

"You are pushing your luck--I do not have time for this."


Verified
5/5

2022-06-02

Great inventory

"I always find what I'm looking for here and usually cheaper than the competitors by a long shot "

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Verified
5/5

2022-06-02

Easy

"Good website. Easy to find parts and place orders."

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Verified
5/5

2022-06-01

Easy!

"Love how I enter model # for correct parts"


Verified
5/5

2022-06-01

easy and quick

"found parts very quickly and ordered easily"


Verified
5/5

2022-06-01

Parts Dr. Works Again

"Easy to find the right Samsung part
Videos are excellent
"

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Verified
5/5

2022-06-01

Great Service

"Easy to find and easy to order"

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Verified
5/5

2022-06-01

Very Informative and Helpful

"Very happy to find Parts Dr recognized my refrigerator model number and verified that the parts I needed would indeed fit my refrigerator. Discount pricing was appreciated; Ordering was easy; and Delivery was prompt. Hoping I won't need their services any time soon, but when I do need repair parts again for my appliances I'm checking with Parts Dr first. Thank You!"

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Verified
5/5

2022-06-01

Great search engine

"It was easy! I typed in the model of my unit to confirm the spare part was correct and it matched."


1/5

2022-05-31

Don't do it

"BEWARE PartsDr.com DOES NOT ACCEPT RETURNS. I was sent a part that was supposed to fit my Whirlpool oven. The part number was correct except by the last number. I hired an appliance company to install the part, it did not work. I contacted PartsDr.com they sent me the same part with the same result. I asked to return the part and they said that since the part was already opened and installed they will not accept a return. How are you supposed to know if the part works without having it installed? Just trust them? Well my $246 purchase for a part that didn't work and I cannot return just gave me that answer. Don't make the same mistake, go with a company that will stand by the product they sell."

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Verified
5/5

2022-05-31

Great price

"Excellent price for part and shipping. Also will arrive quickly. Easy to navigate website. Thanks!"

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Verified
4/5

2022-05-31

Easy to find parts

"As long as you have the part numbers, very easy to find what you need. Better prices than other sites."


Verified
5/5

2022-05-30

Easy find your part

"Ordered cant wait to repair"


Verified
5/5

2022-05-30

Samsung Refrigerator Part

"Pictures! Parts Dr actually gives you pictures which make it so much easier as a DIY person to feel confident that I am buying the right part and they had different angles of the part. The left hinge of my Samsung fridge has 3 screw holes whereas the right hinge has 4, which makes no sense to me. Other sites did not have any visuals...useless. But thanks to Parts Dr it was easy to find the right part."

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Verified
1/5

2022-05-30

Memorial day no shipping

"Amazon & Walmart open. Not these guys. I wish I knew before purchasing. Let me know after the fact. When I need my part in a timely manner just like I paid in a timely fashion. "