ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.40/5
Chance of future purchase:
4.54/5
Shipping & packaging:
4.30/5
Customer service:
4.41/5
Return/Replacement policy:
4.59/5

Verified
5/5

2022-05-06

Easy Ordering and Fast Shipping!

"Needed a new bottom grill (that covers the wheels) on my Maytag refrigerator. Found this website. Super easy to locate the part and order. Only requested standard delivery and it was here in less than 48 hours and while I was ordering another part that just broke! Thank you."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-05

"Awesome help and assistance when needed keep up the good work"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-05

Best price !!

"Others offer the same part for at least $12.00 more, some $22.00 more"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-05-05

easy to find parts

"untill i recieve my parts all is well"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-05-05

Easy to use website

"Quick delivery and has a lot of parts that are hard to find "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
3/5

2022-05-04

Errors at Checkout

"Your YouTube instruction on repairing my Samsung ice maker was very helpful.
I was also happy to find the part I needed on your website.
However, when I tried to order and checkout, I had to create my account - which took 3 tries, then it made me change my password from the one I just created, then I had to fill in the billing info and credit card info multiple times. Finally we were able to place the order. That was way too hard.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-05-04

Easy

"Found the parts i needed, now to become the handyman my grandfather was and rebuild a washing machine. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2022-05-04

Expensive shipping!

"Why would shipping to Hawaii cost so much? I am very aggravated that Amazon is the only great company that assures FREE shipping to Hawaii? Because they are the BEST!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-05-03

Always good service

"Never have any problems with finding parts and online service is great! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-03

Amazing customer service and great advice!!

"The gentleman I spoke to on the phone gave me the best advice and reassurance of what I was needing! Smooth website navigation and the fact I got a human on the other end to help me was just the icing on the cake! Great job!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-03

great customer service

"The filter bypass plug that I ordered did not fit my refrigerator model. They quickly crossed referenced the correct plug and are taking the filter that I had incorrectly ordered back."


Verified
5/5

2022-05-03

Easy Peasy

"Super easy to find what your looking for!
Love it !!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-05-03

Great service .

"Awesome response time and very helpful with order."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-05-03

Couldn't find the right part

"Part is unavailable so I'm not pleased "


Verified
3/5

2022-05-02

Satisfied

"Good so far, hope part fits"