ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.45/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.42/5
Customer service:
4.36/5
Return/Replacement policy:
4.49/5

Verified
4/5

2022-02-24

Match

"It appears they matched my appliance model number to the replacement part and confirm it should fit. That's definitely a good tool, lets hope it's true."


Verified
5/5

2022-02-24

Shopping only-

"Will review more upon receipt. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-24

easy site to use

"had no problems finding the parts I needed"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2022-02-24

The Doctor is in.

"Best prices. You can easily check and see if the part fits your appliance. Ordering multiple parts at a time makes your shipping rate go further. Winner winner chicken dinner! Yes, I am an actual customer. And not a robot."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-02-23

Ordering parts

"Ordering was easy. Hopefully delivery will be the same!"


Verified
5/5

2022-02-23

Quick response to chat

"Very quick answering questions "


Verified
5/5

2022-02-23

Cool parts

"Cool parts
What is the first time using this method was very nervous about the outcome but Hayden the person I spoke to help me through every step I enjoy the process
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-23

Fast and easy ordering

"The part was out of stock and you allowed me to preorder which tells me you will have the stock soon. Thx"


Verified
5/5

2022-02-23

Great Website

"Found all the parts that I required in one easy step. Parts Dr. videos are a plus that confirmed what I needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-02-23

"Great company - perfect work "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2022-02-23

dry parts needed

"easy to find, but I'm not a dryer repairman. It took some time to sort out what I think I need"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2022-02-23

Great

"Wonderful experience
I’ll be back
"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-02-22

Great price and quick customer service

"I emailed them for a shipping date estimate on a part that needed to be pre-ordered and the turn around email from a human being was received within 5 minutes! The chat agent was also very quick to respond and although he couldn’t answer my question, knew immediately to direct me back to the email form page.

What’s best is the pricing on the item. With shipping, it came out to $55.57. The next closet price for the same item was $74.77 with shipping. So far, I’m happy. Let’s hope the item arrives in good condition!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2022-02-22

Great Deal

"I enjoyed how easy my order went"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-02-22

Fast service!!

"We received the part the next day. "