"I count on your excellent service and operation for my IT business. Keep up the good work."
"Your shipment was very timely; however, one of the boxes containing 5 reams was not packed tightly which resulted in reams bursting open and causing the paper to bend and wrinkle. I will purchase from you again, but please pack the reams a little tighter in the boxes."
"There was a ton of great info for purchasing accessories for my new laptop, which helped me think of things I would need -- a great feature given I'll be traveling in a month. Check out was very quick. Access to items on line which match paper catalog was easy."
"My latest interaction with partsarcade support had mixed success. I contacted partsarcade regarding a computer component which was damaged on arrival. After this call they told me to drop a mail. but after mail they didn't reply. Then after 1 day they send me RMA and sent me replacement."
" i ordered 4x new network switches from them, and the order still hadn't shipped after a week. After not being able to reach them through their website, e-mail, or telephone, a filed a Paypal dispute. They then shipped only 1 out of the 4 units, and told us they would issue a partial refund but did not. When pressed about it, they Paypal would not let them refund us until we closed the dispute, which is blatantly false. When the 1 unit finally arrived, it had clearly been used before. We shipped it back to them, and despite their shipping the incorrect quantity and trying to pass of a used item as new, Paypal let them keep nearly $100 of the money for shipping and handling. On top of that, they are not in the US as they claim, which ended up costing us an extra $50 in transaction fees, on top of all the time wasted and delaying our project by weeks.
I'm convinced that any of the positive reviews of them on here are fake, as their customer service was absolutely abysmal and nobody that deals with them could possibly be happy."