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Product & services pricing
4.30/5
Chance of future purchase:
4.46/5
Shipping & packaging:
4.53/5
Customer service:
4.26/5
Return/Replacement policy:
4.51/5
Featured Review


Verified
5/5

2023-06-02

Excellent website parts source

"I have a 2005 Toro 21" Super Recycler Lawnmower that is still functioning. However, some parts are plastic and because of age, broke. I was easily able to find the correct replacement parts on this site. Fast delivery too! We're up and running again!"

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Verified
5/5

2023-06-02

Totally awesome

"Personalized service have no complaints ever, always polite and never rushing to get rid of customers quick, always a great experience, Thanks again for my great customer service support "

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Verified
5/5

2023-06-02

Parts

"The parts were just what I needed!"

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Verified
1/5

2023-05-30

Misleading Delivery Information

"I placed an order for a part with PartsTree because the delivery date was quicker than any other parts store I could find online and the part was labeled as "In-Stock". Delivery was said to be within 3 to 6 days. After 9 days with no delivery or update from PartTree, I received an email that said there was a delay and the manufacturer might not have the part I need, with no update on a new delivery date. No I need to reorder the part someplace else.
"

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Rep reply posted 2023-06-05
A rep from PartsTree.com, PartsTree_LH, has responded:

“We appreciate our customer taking the time to give us their feedback, as it is critical to our growth and training. We believe in being transparent and disclosing the information that is supplied to us by the various manufacturers. When our website shows "Usually ships in 3-6 days", that is an indicator that we have to order that part into our warehouse. We apologize for the confusion and any inconvenience the delay may have caused you. This order shows that it shipped out the day after the review posted and is expected to be delivered tomorrow. Please feel free to reach out to order support with any questions or concerns. . ”


Verified
5/5

2023-05-22

Quick and easy!

"Product was exactly as shown. Delivered in a timely manner and worked great."

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Verified
5/5

2023-05-22

Clutch drum

"Very detailed information on their site I was able to find the part I was looking for and was able to order it quickly. "

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Verified
5/5

2023-05-21

Great

"Got exactly what I needed. Process was was "

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Verified
5/5

2023-05-21

Quick delivery

"Pleased with quick delivery of parts and with helpfulness of phone support. Parts tree is my choice for parts."


Verified
5/5

2023-05-20

Great service

"They had a discontinued part for my old Husqvarna and shipped it out to me very quickly. It arrived in the amount of time they said it would. I asked a question on line and they responded in 1 day. Happy with their service."

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Verified
5/5

2023-05-20

Snapper parts plenty!

"I have an older rear engine Snapper and Partstree.com has everything I need to keep it going and looking great."

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Verified
5/5

2023-05-20

perfect fit

"From the ease of use of your tech data, to the speed of the shipment. I was impressed with the entire process enabling us to get up and running in short order."

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Verified
5/5

2023-05-20

Mower parts, commercial door parts...

"I have ordered mower parts and specialty door parts, and easy to order, I find what I'm looking for and arrives promptly. The only thing I was unable to find was a plastic push button for our old Amana Microwave. The part was listed, but out of stock and company does not make anymore. I searched many places. No one has it and will apparently never be made again. Great company. "

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Verified
5/5

2023-05-20

Quick responds in shipping the order

"5 Star Company. Quick shipment on order"

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Verified
5/5

2023-05-19

Great service, right parts, good price.

"I am a return customer. That says it all. "

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Verified
5/5

2021-12-31

great

"super customer service , fast shipping"

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