"Ths website is fantastic and makes finding needed parts easy.
The prices are great and the order is processed and shipped fast fast fast!
Thanks Folks!"
"Quality products and fastest delivery out there!! Ty Partstree"
"It was easy, quick, competitive cost, originally equipment parts and speedy shipping."
"Catalog and ordering process is easy to use!"
"The parts were there when the were supposed to be. "
"Spent 30 yrs. In Austin Will refer everyone to you. No more up North! Bought from Calco fo 30 years. Probably not there anymore. Thanks"
"Needed a new rear axle
And found a good price at
partstree and delivered it in two days!"
"Quick & efficient. Fast turn around."
"Excellent service and packaging "
"Parts arrived on time and all fit perfectly ."
"Great product, exact replacement of what I needed."
"been buying for these people quite some time now.....I have been in this business for 45 years ...........i demand alot and get alot......seldom do I see this level of service!!!"
"Fuel tank listed as available on site to ship within 3-10 days. Place order only to find part is not available and cannot be sourced. They still charge me $9.95 shipping for 3 rubber spacers and 3 nuts (an isolator kit) and then tell me it’ll take two weeks to get it here. Will NOT be purchasing anything from here again. Terrible Customer Service and shipping costs. The kit costs $18.14 for 3 nuts and 3 rubber spacers and its costs another $9.95 to ship it? Way overpriced parts and could have been placed in a bubble envelope and sent for a couple dollars. "
"Took all of 5 minutes to look up my parts and order them."
"PartsTree had the part I needed for my riding mower at a reasonable price. It was quickly shipped and the mower was cutting grass again! Great online service."
"Found the part I needed for my riding lawn mower the steering bushing which supports the shaft, ordered (9/29/2022) got it a week later, installed it, took the play out of the steering wheel. Thanks Parts Tree.com!"
A rep from PartsTree.com, PartsTree_LH, has responded:
“Dear PartsTree.com Customer,
Thank you for taking the time to give us your feedback on your purchase with us. We are sorry to hear that your experience was not a favorable one. When part availability shows a "Usually ships within..." timeframe, that does in most cases mean that the part is available, however we have to get it on order with the manufacturer. Unfortunately, not all manufacturers update suppliers when parts go unavailable or obsolete and that was the case with your fuel tank. It was when our purchasing team went to get it on order that they were advised that the part is no longer available. We do have alternate sources for OEM parts, however they were still unable to locate the fuel tank with any of our other suppliers.
We apologize for any inconvenience and additional stress this has caused you and you have been refunded on the shipping of this order. We take great pride in our customer support and want our customers to know that they are a priority. Please feel free to reach back out to us with any questions or concerns.
Best regards,
Melissa
Customer Relationship Manager
PartsTree.com ”