"When my order was lost in the mail, I got a quick response to my inquiry. After following up with USPS to try to track the item, Jennifer C offered to give me either a full refund or to initiate a new shipment. Great service and responsiveness. "
"What a refreshing company to work with! One of my items was back ordered and they emailed me right away. I was able to choose another color and they didn't charge me the cost difference. Shirley in customer service was wonderful and helpful. I will use them again, for sure."
"This was my first time utilizing the site and I was ordering items for my son's bday party. They had a large selection of items and were very competitively priced. I needed the items quickly and they delivered! I did have a damaged item but when I called to address they were very responsive, apologetic and issued a refund immediately. I would definitely utilize this site again. I worked with Jeni A. and she was very helpful. Thank you!"
"Jenna is a customer service dream---problem solver with a can do attitude.
I needed a mask for a party that was in a few days and had difficulty with the website and she took care of everything. I am so appreciative."
"I am please to post a very favorable experience with PartySuppliesDelivered.com. I purchased two Autograph Books, and although the first delivery never arrived, once I called and spoke with ****@****, I received a replacement order within a few days. She was pleasant, courteous and most professional. This is my first experience with partysuppliesdelivered.com but it won't be my last. The books were exactly what I wanted and very reasonably priced!
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" I ordered 5 masks they came very quickly... Called spoke to Megan for a tracking # she was very polite and helpful.... All masks are very nice and made well... Can't wait to wear them....."
"I bought my daughter's Sweet 16 center pieces and one arrived damaged. I called and it was immediately replaced without a hassle. They asked for a picture and that was that. The woman I worked with was wonderful. She returned emails quickly and followed up on my order. The replacement came and it too was damaged. I sent an email and immediately got a response. I again sent a picture of the damaged one along with the last damaged one next to it and received my replacement within a few days. When all goes right it is easy to write a good review, it is more important to me when things go wrong how it is handled. This company did an outstanding job at making sure I got what I ordered in the condition it should be in. "
"partysuppliesdelivered had a quite reasonable price on decks of halloween themed playing cards that I wanted to pass out instead of candy. I'm a satisfied customer."