"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
" Was fine except for the task of getting back & forth from adding one item to the cart to the next. Must be a way to get
from the cart to the diagram
page to order more items - I
didn't figure it out. But I
managed to get everything I
needed and got er done.
Update- after order I received an email informing me that the key part I wanted was not in stock & was not going to be carried anymore. Very disappointed! "
"I needed help with some parts for my sxs and the chat staff was very helpful. Also the price of affordable compared to all the price checks I’ve done for far! I hope everything turns out on the roll bar rebuild! "
"I tried to buy a $50 part over and over. I never got a confirmation email, text, etc and your customer service rep said the transaction didnt go through, but I got a text from my CC company saying I just paid $59 to your company. your rep says it'll be refunded if it was and buy again. I just did. Fingers crossed this time. "
“We apologize for any inconvenience. We were able to locate one order for you and no additional orders. If you need further assistance please reach out to our customer service team. We hope to continue to do business with you.”
"Parts on here were very much cheaper than the other site that I purchase all of Bike items from. Thank you for being a better competitor than any other site I’ve purchased anything from for my bike needs."
"Lot of stuff to choose, great prices
"
"I bought a new motorcycle drive chain and it didnt include a master link. Kinda hard to connect without one. Who sells a chain without a master link? Was just contacted by customer service rep and offered a free master link. I was surprised and grateful that they followed up on my review."
"Got the keys, they were exactly the ones I needed,
Reasonable price, easy checkout and fast delivery
Thank you. "
"Show Total Price up front. Thanks "
"VERY EASY TO USE AND ORDER WILL DEFINATELY USE IN THE FUTURE"
"Jonathan helped locate the part I needed and was awesome to deal with."
"Was able to get through the site with Eaze!"
"All I had to do was enter the information about my bike and search the part. They guaranteed a fit for my bike."
"I like the web site for quick and easy look up of parts. They have the parts in stock and fast shipping!"
"Always excellent service, Did have one order shipped to me and the box was empty, called customer service and received parts expedited and delivered next day! Very happy with service "
"I have an old Honda scooter, it's refreshing to see I can still get parts from these guys!"
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“We appreciate your feedback. Typically to go remove parts from the cart you would click the cart at the top right then click view cart then remove them. I do see a part was discontinued on your order with the manufacturer and we refunded the amount back to the original payment method. We do apologize for any inconveniences this may have caused you. We hope to do business with you in the future. ”