ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.21/5
Chance of future purchase:
4.39/5
Shipping & packaging:
3.98/5
Customer service:
4.21/5
Return/Replacement policy:
4.03/5
Featured Review


Verified
5/5

2024-04-24

I keep coming back

"A great cheap place to get newer parts for my old bike"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-04-24

Excellent service and help

"Had the part in stock, they verified it was correct with good questions
and shipped promptly.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-24

My go to place for bike parts

"Iv owned 2 bikes and if I need a part or a diagram to see how it goes together I always come to partzilla to see and or to buy the parts I need, I'll be back for more later I'm sure "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-04-24

Great

"Great product and service."


Verified
5/5

2024-04-24

Awesome!

"Easy to order and shipping was awesome."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2024-04-24

Net doors Polaris ranger 2017 900xp

"In my opinion the net doors were expensive "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-24

Excellent company to buy parts from

"Grate place to order parts from Received exactly what I ordered every time with no problems items always as Described AA++"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-23

If I need it, they always have it!

"Always used them and always will."


Verified
5/5

2024-04-23

Had what I needed!

"Part was in stock, will see if it comes with the expedited shipping!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2024-04-23

Easy shopping

"Easy format. I will be shopping again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-04-23

Quick and Easy

"easy to find parts and though I just placed the order, I remain confident that I'll get the parts on time and what I actually ordered"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
5/5

2024-04-23

reply

"it was fine. a little tricky to remove an item i did not want, but lucky i figured it out."


Verified
4/5

2024-04-23

MOST PARTS IN STOCK!

"Out of the 8 parts i was looking to purchase, 5 of them were in stock ready to ship out at unbeatable prices."


Verified
1/5

2024-04-23

Bad

"The worst page bad communication after your make a payment they want to charge you more if they don’t cancel the order."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Product Returns/Refunds/Exchanges
Pricing of products and services
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2024-04-23
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:

“We apologize for any inconvenience caused by the shipping cost of your part. Shipping fees are determined based on the weight, dimensions, and destination of the package, which can sometimes result in higher costs for larger items. We understand your frustration and will take your feedback into consideration as we continually strive to improve our services. I see you wanted to take one item off an order that was requiring oversized shipment, we apologize, once the order is packed up it can either be approved or canceled If you are needing help placing a new order we would love to assist you. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.”


Verified
5/5

2024-04-23

100th order

"have ordered a lot of stuff always comes fast and as described "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service