"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"all items were in stock. just waiting for fast shipping "
"never a bad experience, always helpful and everyone i have ever spoken to in the chat, has been excellent and efficient "
"I like Partzilla because the diagrams are easy access, search feature is helpful and the videos are great. Fasts shipping for my location and reasonable prices.
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"Need to have work done on parts diagrams so they don't double every time you open them."
"Made an account and found all my parts needed to repair my bike! Thanks "
"Recent order was delayed because several individual parts would not be available for a much as three weeks future. I called and asked if I could get shipped what was currently available but was told that I would have to request a partial shipment and pay another $7.95 for shipping. When I placed this order everything was listed as available. I cancelled this order. This is the second time Partzilla has done, very disappointing. "
"I called to ask a question and Bobby was not only helpful but pleasant to speak with."
"The best price for a New Oem part that's hard to find"
"Partizilla had just the part that I needed. Shipping was a little high, but I'm waiting for my part to come in the mail so we will see how that goes. Thanks for having what I needed Partzilla"
"Everyone wanting me to pay 1 dollars or more. Thank You for having the best deal "
"Easy to find your parts with the diagram"
"Good stuff, best price I found online"
"Great shipping speed good prices, super easy to order with PayPal and no account on partzilla"
"Great fast shipping love it "
"Thanks i've been looking for this type of coolant everywhere and luckily came across your site."
A rep from Partzilla.com, Partzilla-BoatsnetCS, has responded:
“Thank you for your feedback. Our availability of in stock items are shown on the website as ships within 24 hours. Any other status, i.e. ships in "x to x days" is an estimate of the lead time from the manufacturer, whose location is usually one day shipping from us. Unfortunately, the manufacturers do not provide us with live availability, in an electronic format, that would allow us to better communicate lead time to customers. Product that we do not stock, we order from the manufacturer within one business day of the customer’s order. There is a rush shipping option to ship as well that ships in stock parts initially and then any other parts we have to order will ship in a 2nd shipment. We do apologize for any inconvenience this may have caused you. We hope to hear from you in the future. ”