"I was on a bike tour this weekend away form home and I had a breakdown and needed parts. I called up Partzilla and they helped me get the right parts and sent them overnight to me. Due to there great service I am back up and running better than before! I really appreciated the great help and anyone who has a bike and breaks down away from home can depend on partzilla! "
"Great experience had the parts i needed and shipping was fast. thank you."
"All worked well with the order and delivery process and the part quality is great. "
"On time n right parts very professional "
"Always happy with partszilla!"
"Finding the part was quick, placing the order was easy, and the order was accurate and received quickly"
"Thank you for being one of the few places that do not send cheap Chinese made knock offs. The parts were Yamaha parts, packaged decently, and got to me pretty quick. Thank you!
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" It is not often you see people these days care about their jobs much less care about helping others. I think this was my first time calling related to a question about a part I needed. Not only did the customer service representative help with my problem, he took the extra time to help trouble shoot with another challenge I was having with another vehicle. Not taking the time to help your customer will leave a bad taste in your mouth.
The next time the boss tells you to hurry up and get to the next customer remember, I am now a customer for life and will go to you first for parts because of your customer service. I will tell others to shop there as well. "
"A+ on orders and shipping"
"Quick and easy, fast sevice "
"Always a great experience "
"Been waiting 7 days on a part that I really need. Waiting 7 days and it shipped UPS. I can send a letter by USPS across the United States in 4 days. I have gotten packages that I've ordered after this from USPS before this package even arrives. That is sad y'all need to work on your shipping badly. "
"You said you had the part in stock you let me order it and I threw a couple of screws in then you dropped the gasket I need and charged ten dollars for shipping "
"Good company a little on the expensive side but overall good."
"I paid $19 for a bolt that was too short and did not match the existing bolts . I did not get the shipping costs refunded and paid an additional dollar to send it back. Partzilla return policy is terrible "
"purchased ttwo parts that were suposed to woirk but didn;t fit the salesman was very helpful and found the correct partfor"
A rep from Partzilla.com, Hank.for.Partzilla, has responded:
“Thank you so much for the great review. We're so happy you had a good experience with our team We work really hard to help our customers the best way we know how. Looking forward to helping you again!”