ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.41/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.25/5
Customer service:
3.85/5
Return/Replacement policy:
3.86/5
Featured Review


Verified
5/5

2024-07-03

THE PRODUCT WAS AS ADVERTISE

"GOOD PRODUCT AT A FAIR PRICE. LOOKS LIKE IT WAS MADE WITH GOOD MATERIAL."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-03

Vulcan 900 Custom- Front Brake Caliper Bolts

"The bolts are awesome and solidly attach my brake caliper to the front fork.
A great buy, glad to have them!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2024-06-29

Late shipping

"I paid for expedited shipping and order was delayed by 3 days later than the original delivery time frame. Very disappointed I was wasted my money on expedited shipping."


Verified
1/5

2024-06-29

Terrible communication

"Didn't have anyone reach out to tell me my order was canceled "


Verified
5/5

2024-07-02

Wires

"Efficient ordering process. "


Verified
5/5

2024-07-02

Atv parts /utv parts

"Great experience had the parts i needed and shipping was fast. thank you."


Verified
5/5

2024-07-02

Drive belt was correct for model and performing well

"All worked well with the order and delivery process and the part quality is great. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-02

Awesome service

"On time n right parts very professional "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-02

Quick reliable service.

"Always happy with partszilla!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-01

Quick, easy, accurate

"Finding the part was quick, placing the order was easy, and the order was accurate and received quickly"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
5/5

2024-07-01

Genuine parts.

"Thank you for being one of the few places that do not send cheap Chinese made knock offs. The parts were Yamaha parts, packaged decently, and got to me pretty quick. Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-07-01

Customer Service

" It is not often you see people these days care about their jobs much less care about helping others. I think this was my first time calling related to a question about a part I needed. Not only did the customer service representative help with my problem, he took the extra time to help trouble shoot with another challenge I was having with another vehicle. Not taking the time to help your customer will leave a bad taste in your mouth.
The next time the boss tells you to hurry up and get to the next customer remember, I am now a customer for life and will go to you first for parts because of your customer service. I will tell others to shop there as well.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Rep reply posted 2024-07-11
A rep from Partzilla.com, Hank.for.Partzilla, has responded:

“Thank you so much for the great review. We're so happy you had a good experience with our team We work really hard to help our customers the best way we know how. Looking forward to helping you again!”


Verified
5/5

2024-07-01

Always A+

"A+ on orders and shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-07-01

Great sevice

"Quick and easy, fast sevice "


Verified
5/5

2024-07-01

Good company

"Always a great experience "