"over priced and discount is also not good"
"Love the clothes and the price "
"I absolutely love your product! Well made , fabric is baby friendly and very reasonable. Delivery is prompt and well packaged. Wish i could start over!! "
"As I was checking out, I got a text that was offering me 5 % off of my first order so after I went to input the code, it said that it had expired. But I just received it seconds before and had not submitted my order, and it told me I had three days to use it. I was disappointed that I did not get to use the offer sent as a thank you for joining. "
“Hi,
We sincerely apologize if you have encountered issues with the promo code forwarded to you.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
”
"When you write products name as you named it in your website still does not show in the first instead you have to scroll for the products and that could be hiding at the bottom still , unpleasant experience . Also last time I purchased a family product just got a tea shirt for myself, others family items are still missing. "
“Hi,
We sincerely apologize if you have encountered issues while choosing the products and the items advertised on our SNS are not directly linked to the item that are posted.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
”
"You have great cloths, I'm buying for twins you sent me a email saying I will get Buy one get one free. I didn't get it."
"Our first experience was a rainbow dress which my granddaughter adored and wore on her birthday. She is looking forward to wearing something unique on the school dress up day."
"Exciting to see so many options to choose from for my first granddaughter. Love the ease of finding what I want and having the items in the correct size. Thank you for a great experience from the comfort of my home."
"Very happy placed my order within less than 1 minute"
"I like the price for the top and bottom "
"New customer can't wait to shop again "
"Great easy and fast the best"
"So many cute things to choose from. "
"This had easy to find, great garments for boys and girls from age 0 to teen. The only problem I had was there was a promotion that indicated no shipping charge if you spent somewhere around $50. I did but it charged me anyway. Also, 2 for 1 were not clearly marked.
CanaryDiamond10
"
"It took a while for my checkout to go through. It just stayed on the circle going round and round. I do NOT WANT MY CREDIT CARD INFO SAVED EITHER."
“Hi,
We sincerely apologize for the issue you have encountered. We are sorry that it took you time to finally check out your orders. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize if you have encountered issues with your checkout page while placing an order with us.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”