"I got an ad that said an item was 1.99 but when I checked my cart it came up 9.99. When I chatted, they couldn't find the ad so they decided it must have been 1.99 for a special size. The size I chose was 9.99. Be careful and check your carts."
"I have a PO BOX with specific shipping address, I was unable to provide the information as stated, had problems with the app taking it."
"Will be nice if you different colors, like blue yellow red n purple. Pls let me know when will be available "
"Loved the many choices, best time."
"All the items is very good and I'm very satisfied "
"The website rejected the phone number initially but after a few tries, it went through "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. This is indeed not the kind of service we wish you to experience.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"I buy clothes for my 3 nieces , twin 15 month old twins & 10 month"
"I have twins and wanted to get dresses in the same size and was not allowed. I got them in different sizes hoping my thinner twin will be able to fit. Will be upset if it won't. "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have issues in the available sizes.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Got a flyer in the mail. My daughter fell in love with a few items. I got online and easily found and ordered them. "
"Almost all matching outfits are out of baby girl and women sizes to make a match set"
“Hi,
We sincerely apologize for the issue you have encountered. We are sorry that our matching set lacks some sizes . This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"THANKS FOR ALL EVERYTHING GOOD"
"Navigating around the shop is easy"
"Need more products..not on website "
"Easy to navigate! Great prices"
"Beautiful childrens clothes and very unusual, looking forward to my 1st order."
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize if you have encountered issues with the prices on the website/App. This is indeed not the kind of service we wish to provide you.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”