"purchase clothes for grandchildren made easy"
"Very good and I was pleased "
"I HOPE MY ORDER ARRIVES ASAP AND IS IN FACT WITH EXCELLENT QUALITY. THANK YOU FOR THE SERVICE AND I HOPE TO RETURN
"
"My experience in shopping with PatPat is always exciting and rewarding!"
"THIS IS MY SECOND ORDER. LOVE THE MERCHANDISE"
"i got a coupon hit the back button and then i lost my coupon that sucked"
"The clothes are absolutely adorable. It was so hard to choose because I loved so many things! The prices are good.
Opportunities for improvement: I found the website slow to navigate. It was frustrating to not have the option of filtering my search on the special sale items. Finally, I thought I was shopping in Canadian dollars and was shocked at checkout to discover it was in US funds. "
"Love the clothing sooo cute"
"difference in total charge"
“Hi,
We sincerely apologize for the issue you have encountered regarding the total amount of your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Easy to do with know problem ."
"J'aime le site par contre dans les promotions ont y reteouve des items qui ne son pas en promotions ou qui ne font pas parti de la même promotion."
"Always a great experience! Lots of trendy choices! "
"Credit card declined, never happened before"
“Hi,
We sincerely apologize for the issue you have encountered with your payment method. We are sorry that your credit card got decline upon paying for your orders. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Your site kept glitching while I was trying to order. "
“Hi,
We sincerely apologize for the issue you have encountered upon placing your order. We are sorry that our webpage kept glitching while you were using it.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Website very slow also not all items have option to favourite "
“Hi,
We sincerely apologize if you have encountered issues while placing your order. We apologize if you have an issue with adding your favorite items.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
If you are an App user, please update your App version on the App store or Play Store and you may file an Online Ticket for your concern. Just click Account>Help Center.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
A rep from PatPat, PatPat., has responded:
“Hi,
We sincerely apologize for the issue you have encountered when placing your order. We are sorry that your coupon was not applied to your order. This is indeed not the kind of service we wish you to experience.
Here at PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the slightest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also contact us via chat support: https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”