"So many cute family sets- I want to buy them all for my granddaughters!"
"Always love shopping this site"
"On my first order I made the mistake with shipping and billing address.
I sent an email to Patpat, and it was taken care of very quickly. Quality of what I recevied was excellent. But some sizes run a little bigger than what they should. But most fixed perfectly."
"I ordered a jacket for my grandson and when it arrived, we discovered that the sizes run small. I contacted customer service and was able to quickly resolve the issue to the satisfaction of both parties. I was treated with the utmost courtesy and respect."
"Im not good in englis , le prix etais 1.99 et pour lanpremiere commande et je n’ai pas ete capable de me cree un compte ces la premiere fois je commande alors j’ai payer 10-11$ mais bon j’etais decu que cela ne marche pas"
"Bit annoying that my phone number (as submitted by PayPal, and normally used) kept being rejected.
I figured our that your database doesn't make allowance for the leading zero, once the country code has been automatically loaded..
Everyone else handles it, so took a while to decipher "invalid.""
"great clothes for kids, toddlers and babies."
"i love patpat and the deals!! honestly so good and cute, just wish there was more leniency towards how much you can order when there is deals. Theres sooooo many choices, it **** to only be able to have a few on discount but hay still satisfied. "
"Excellent customer service especially the agent his name is Pheobe. He is very friendly, polite and helpful. He is professional in his job and solved my problem very fast."
"Needs a very long time to have the possibility to choose items"
“Hi,
Thank you for your feedback.
We are sorry to hear that you have encountered issues in navigating our website. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on . Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
”
"The payment process is a very glitchy. Should accept VISA as well. Tried to pay 5 different cards but none of them worked whereas the same was working fine in amazon.uk"
“Hi,
We sincerely apologize for the trouble in trying to pay for your order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments”
"Found the range of baby clothing real modern and great pricing"
" Love the clothing selections; Designs and patterns I can't find anywhere else. The Price is DEFINATELY Right"
"Love this company. Fun clothes. Easy to get "
"Achei lindos os produtos oferecidos pelo site."
A rep from PatPat, PatPat., has responded:
“Salut,
Merci pour votre avis.
Nous sommes désolés d'apprendre que vous avez rencontré des problèmes lors de la navigation sur notre site Web. Ce n'est en effet pas le genre de service que nous souhaitons vous faire vivre.
En tant qu'entreprise en pleine croissance, nous reconnaissons qu'il reste encore des domaines à améliorer. Les commentaires de nos clients sont certainement une clé pour savoir quels sont ces domaines afin que nous puissions agir en conséquence.
Ne vous inquiétez pas, nous prenons au sérieux les commentaires de nos clients. Soyez assuré que cela sera transmis à notre équipe informatique pour une enquête plus approfondie et l'amélioration de notre site Web et de notre application.
Nous vous avons envoyé un e-mail à votre adresse e-mail associée à votre commande pour répondre à votre préoccupation. Veuillez vérifier votre boîte de réception ou votre dossier spam / courrier indésirable. Vous pouvez également nous envoyer un e-mail à https://www.patpat.com/article/help/contact dès que possible en citant cet avis afin que nous puissions résoudre tout problème en temps opportun.
Service client Pat Pat
PatPat : mignon + qualité + bon prix = plus de moments heureux”