"This is my first time here and I find it easy to apply"
"Service is good but the shipping takes too long"
"This site appeared to crash every time I clicked on an item.. just a tad annoying "
" got the package on time, very happy with the clothes "
"The prices are very reasonable which I especially appreciate when ordering online, not knowing fit or quality well."
“Hi,
Thank you for your feedback.
We are sorry to hear that you have encountered issues in navigating our website. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on . Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”
"Quick and easy to navigate"
"The sale price on items are not accurately reflected. When you go to basket then the correct price is reflected. This is not transparent and is misleading. "
“Hi,
Thank you for your feedback.
We are sorry to hear that you have encountered issues in navigating our website. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on . Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”
"Bought for grand children good service and quality. Recommend to all my friends and family. Can get lots for your money."
"Easy to find what I was looking for and simple to put order though. "
"had in stock what i needed"
"I don’t know the fabrics and sizes will it fit or not. I also prefer a 18-24 m baby girl size options."
“Hi,
We sincerely apologize for the trouble in navigating sizes on our website.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”
"Ordering was fine but I always get kicked out from my screen while I was looking. "
“Hi,
We sincerely apologize for the trouble on our website when you were placing your order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”
"I have a great nephew about to be born and there is a good selection of baby boy clothes. Typically boys don't have much of a selection!"
“Hi,
Hi, We appreciate the time you’ve taken to share what you’ve experienced.
The items and the sizes of our collection depends on the availability with our third party merchant.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”
"I dont know why it was so difficult to pay with my mastercard today, which ive been using for a long time. "
“Hi,
We sincerely apologize for the trouble during payment when you were placing your PatPat order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
Warm regards,
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”
"very easy to find, the website is friendly and fast"
A rep from PatPat, PatPat., has responded:
“Hi,
Thank you for your feedback.
We are sorry to hear that you have encountered issues in navigating our website. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on . Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
PatPat Customer Service
PatPat: Cute + Quality + Great Price = More Happy Moments
www.patpat.com”