"Check out was quick and easy. The website is user friendly. Hopeful, I like the outfits as much as the shopping experience. "
"It took a while for me to access the site. "
"Quick easy to find what you are looking for and many nice styles thank you! "
"I love the variety and the cute little arrangements that Pat Pat has that you can’t get anywhere else. Thank you Pat Pat"
"just good product for me
"
"the website seems very slow to load"
"Wait till I receive order"
"Quick, very beautiful clothes to great price! "
"I hate that you can't search for an item by name. To many items have the same name. I saw a cute shirt didn't have my daughter's size now can't find it again."
“Hi,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize if encountered difficulties in searching for an item on our website. Please know that you can actually search by using the full name description of the item or using its Product ID which can usually be found in our Facebook or Instagram posts.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Thank you and thank you for the free shipping."
"So cool outfits,if I could afford I would buy a lot more."
"This is always my go-to store to shop for clothes and even some toys! I always recommend this store to anyone and everyone. The shipping is a little long but for that price, it's not even an issue cause it's so worth it!
And it's so cheap and PLUS THIS THEY ALWAYS HAVE DEALS! "
"As usual patpat did not disappoint"
"Lovely looking things but I couldn’t find an English site"
“Hi,
We sincerely apologize for the issue you have encountered regarding the language in our PatPat website.
Kindly check the link for more information on how to change the language on the website: https://uk.patpat.com/article/help/helpmain/How-to-change-Currency,-Language-And-Country-of-PatPat-Page/863
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"DISCOUNT CODE DID NOT WORK - NEED TO FIX"
A rep from PatPat, PatPat., has responded:
“Hi,
Thank you for your feedback and for bringing this to our attention.
We are sorry to hear about the slowness of our website which you encountered when you placed your order. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on . Our customers' feedback is definitely a key to knowing what those areas are so we can act on them.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”