"Absolutely adorable ideas. I can't wait to get my order. I juts hope everything comes comes out just as cute in the pictures"
"Beautiful experience in "
"Nice looking clothing, fast shipping, and great quality."
"The browser froze a lot. "
"Super easy and satisfied with all the amazing different options "
"why do customers have to pay more because you trade in$ not fair"
“Hi,
Thank you for your feedback. We sincerely apologize for the confusion caused by the currency difference in your order total. We have charged your account as USD dollars.
The amount you have seen online is only an estimate when it is turned into your country's currency based on the pre-recorded exchange rate. The Bank you are dealing with is the person who will determine the actual conversion rate in addition to the applicable foreign exchange rates. You can check the details with your bank.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I like items. Quick order. Quick check out. I'll wait for delivery "
"I will give feedback as soon as I got the items..
but website so friendly fast and easy!
"
"Way get pricing and awesome deals"
"Hope the clothes are as good quality as the buying process"
"nothing for boys age 14 or older"
“Hi,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for the inconvenience of having limited sizes with our items. Don't worry, our products team is continuously updating our items and their sizes. May we suggest that you continue to be on the lookout on our website, we might have bigger sizes available for kids soon.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Great products great value"
"Nice products, easy to choose/browse. "
"Designs of clothings pretty cute.
"
“Hi,
We apologize if you think our pricing is expensive. Your feedback is very much appreciated.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"So easy to order, sizes perfect, and always happy with the purchase. "
A rep from PatPat, PatPat., has responded:
“Hi,
Thank you for your feedback. We sincerely apologize if you have encountered issues with our website. We are sorry if you were having difficulty navigating it.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”