"C'était simple donc vivement la livraison"
"website not user friendly on iphone"
"I live this place , the baby clothes are so cool. "
"The site was easy to use an there was lots of choices."
"I love this site! I always find great bargains, and really pretty clothing and very sturdy for children- and its always n my rice range !!!"
"Very good. Clear and to the point checkout was great. Good job! I love Pat Pat!"
"The payment section can be simpler"
"It’s taking too long to load to see the products "
“Hi,
Thank you for your feedback. We sincerely apologize if you encounter issues in loading the the photos of our products.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
We have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Patpat have lots of good quality clothes being sold at affordable prices. And their customer service is top notch and very polite. I love shopping here."
"Love the options and can dress my boys like twins on a budget it’s very affordable "
"Love these clothes so much they look great and are brilliant value my granddaughters look stunning thank you so much "
"I am looking for family matching outfits for Hawaiian luau. I Would have given 5 stars had I found the prices I wanted in everyone’s size. "
"I love the clothes I order for my grand daughter "
"After initiating a return two weeks ago and sending them SKU numbers, I have not heard back from the company "
“Hi,
Thank you for your feedback.
We sincerely apologize if the item you received is not as expected. This is indeed not the kind of service we wish you to experience.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Always a Breez and quit enjoyable"
A rep from PatPat, PatPat., has responded:
“Hi,
Thank you for your feedback. We sincerely apologize if you have encountered issues in using our website. This is indeed not the kind of service we wish you to experience.
As a growing company, we acknowledge that there are still areas to improve on. Our customers' feedback is definitely a key to knowing what those areas are so we can act on it.
Don't worry we take our customers' feedback seriously. Rest assured this will be forwarded to our IT team for further investigation and improvement of our website and app.
If in case you will place again an order in the future and encounter the same issues, please let us know so we can assist you accordingly.
We have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”