"Hi
I WAS LOOKING FOR COTTON MATERIALS, BUT MOST OF THEM I HAVE TO GO THROUGH PAGE BY PAGE, , INSTEAD OF JUST HAVE A SEPARATE SECTION FOR EACH WHERE PEOPLE CAN CLICK FOR cOTTON, POLIESTER, ETC, WHEN THEY NEEED TO. SOME BABY A ALLERGIC TO POLIESTER AND NEED TO USE ONLY COTTON.
"
"should be shipped to Japan"
“Hi,
We are sorry if you have trouble changing the shipping address.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Your ad showed payment with afterpay but I was unable to access. You would only accept paypal or credit card."
“Hi,
We are sorry if you have trouble while selecting the the payment method on your recent order.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"Saw the dress I wanted on Facebook. I had to keep trying over and over to get that specific one, as clicking it kept taking me to the general site where I couldn't find the particular dress. After 4 times trying, it finally let me order the one I wanted."
“Hello,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for your experience on search for your desired dress and your recent experience in placing your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Always able to get my twin boys some great outfits on Pat Pat with good quality and pricing "
"Shipping time is super long but costs 15$ to expedite which feels very high for small light items "
“Hello,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for your experience on your recent experience in placing your order. Our shipping fees are determined by the couriers.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"So many incredibly cute options that "
"Great products, great service
Shipping time is more than expected "
"Easy to use website with quick payment options "
"Some items could be tagged to appear in SEVERAL search categories but you wont see them unless you search and search and search. It was worth it for me as I was not in a rush to come back a few days. But I wouldve probably purchased immediately if the search function was improved.
Also this was my first experience w PatPat. I used a promo code that brought my total under $45 before taxes so shipping charges were added. I was confused & would've like the "You only need $**** or free shipping to pop up then & there. I would've gone back and selected more items. Without that prompt, the customer is led down a path in the mind of savings and if too speedy gets slapped w the fee very stealth like. Of course this benefits the seller so I understand why its programmed this way. "Buyer Beware""
“Hello,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for your experience on your recent experience in placing your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"My order after tax and shipping kept going up every time I entered a phone number or other piece of information. I redid the order several times and each time I saw different totals, each never matching what the total showed."
“Hello,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for your experience on your recent experience in placing your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Was shopping for 6 months and for a 3 year old.
Once I used the filter for toddlers I was not able to reset snd go back to the babys section. . .
I needed to buy more for a baby but couldn’t because the site will not reset the filter.
You lost sells because of it!"
“Hello,
Thank you for your feedback and for bringing this to our attention.
We sincerely apologize for your experience on your recent experience in placing your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Always a breeze shopping here!! no complicated log in everything is just lovely I especially love the matching outfits !!"
"Very easy to use & a lot of the sizes I needed "
"Very fun seeing different clothing styles I love this now let me check out the shipping how fast it gets here"
A rep from PatPat, interfocus, has responded:
“Hi,
We are sorry if you have trouble while selecting the items in your order and for not having the proper filter or category of every items' materials.
We suggest that you make sure to check the description of the item to select your preferred items' fabric.
We totally understand the frustrations and disappointments you have encountered and for all the inconvenience this has caused you.
In addition, we have also sent you an email to your email address associated with your order addressing your concern. Please do check your inbox or spam/junk folder. You may also send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”