"website wouldn't properly load when shopping ...had to close the window and open another one multiple times"
"easy, cute products, will shop again!"
"Never received an email saying item shipped. When I look order up it shows it arrived in Canada and then it was sent back to China??? No response when I emailed them??? "
“Hi,
We understand as a customer you would like to receive your order as soon as possible.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”
"I paid extra to have a package (birthday gifts) delivered sooner. Per USPS it has been sitting at a facility since 3/17. Does not indicate whether it has been picked up by USPS. I’ve emailed customer service about this and there was no response."
“Hi,
We understand as a customer you would like to receive your order as soon as possible.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I love the clothes. Such good quality and I won't see them every where. I feel exclusive."
"There is a glitch with your site when I try to approve the sale it did not work en i select cancel it was approved"
“Hi,
We're sorry to hear about how the issue you've encountered when placing your order prevented you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Loved the selection and prices, but the website is very slow. Had to keep refreshing the page. "
“Hi,
We sincerely apologize for the issues you have encountered in navigating our website.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"Had trouble with getting thing in my basket. Entered from another site and it worked well"
"the products are very beautiful"
"Sent a t-shirt instead of a dress. One of the dresses has thread coming off - poorly sewen. "
“Hi,
We are sorry to hear about the issues you have had on the items you received.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"On the app and website I added my items to my cart but when I went to check out it said they were unavailable even though they were still listed on the site. I used patpat on my computer and it let me purchase the same items."
“Hi,
We sincerely apologize if you have encountered issues in placing your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"My family is going on a cruise and I am excited to receive these items so we can match for an event. The selections were great and there were many varieties to choose from. I hope I am happy once they arrive. "
"I love the variety of clothes -- so cute! my problem was navigating the website. The site had to keep refreshing, and sometimes I couldn't choose the outfit I wanted right away."
“Hi,
We're sincerely apologize if you have encountered difficulty in navigating our website.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"this is our 2nd order. Our 1st order was a bit delayed"
"after 2 weeks of my order, no news about the shipping"
“Hi,
We're sorry to hear that you haven't received your order yet and not receiving a confirmation email prevents you from getting the best experience in shopping with us.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner. ”
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize if you have encountered issues in navigating our website.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products and services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
Kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.
”