"It was fine experience but I haven’t recieved my order yet "
"Unfortunately, it was not able to give a different shipping address. I live in Germany and want you to send the items to the United States - there was no option. I am really sad because it takes a very long time until the clothes reach my daughter.
They payment also did not work well - I wanted to pay per PAYPAL but it was not possible. So I had to pay by credit card. "
"Had problems with web site. "
“Hi,
We are sorry to hear that you have encountered issues with our website.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you have any questions or concerns, kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"reasonable price，Very good"
"This is my second order for items for my grand daughters. I can't wait to receive all the items. The first order was such nice stuff and all kids loved their clothes!!!"
"Bonne expérience d'achat, mais les prix des offres sont affichés et lors de la saisie du produit, ils modifient le prix."
"Great experience, thanks!"
"Items delivered good condition and the quality is very good, what u see is what u get, I was hesitant at first but now lucky I gave it a go and am in my 3rd order now. Thanks pat pat you're one of the best online shopping app."
"Everything I ordered arrived. I loved each outfit. "
"I discovered PatPat on accident but so happy that I have. I have a new grandbaby that I am fortunate to babysit while her parents work. So we get to dress up all the time and she is always complemented on her clothes. "
"Tried to use the 70%off with the app and I downloaded it and tried it and it turned off tried it again it turned off etc..."
“Hi,
We are sorry to hear that you have encountered difficulties in using the discount provided.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you have any questions or concerns, kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"I tried to make an order with a total above the free shipping minimum but was getting charged for the shipping. It took nearly a month, and 14 back and forth exchange for them to
(1) read the content of my email
(2) say they would do nothing about the website issue (i.e., the amount seen online is just an estimate pre/post conversion so not actually reflective of the real amount)
(3) offer no compensation for the delay it took for them to answer, unless I now paid extra for expedited shipping the item would no longer arrive on time due to the delays in them answer
The only reason I made this order was that to complete a set. I do not anticipate ordering from Patpat again."
“Hi,
We sincerely apologize for the confusion regarding the shipping fee that was charged to your order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you have any questions or concerns, kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”
"The clothes are flipping adorable. I love this site!"
"My go-to for baby clothing. My recent experience was a splendid one. Thanks PatPat!
"
"Has some items for entire family"
A rep from PatPat, interfocus, has responded:
“Hi,
We sincerely apologize if you have encountered issues placing an order.
Here in PatPat, we are working hard to make sure that we are making the greatest effort in improving our products & services by ensuring that our customers are more than satisfied. It is imperative to us that the littlest complaints are handled properly.
If you have any questions or concerns, kindly send us an email to https://www.patpat.com/article/help/contact at your earliest convenience quoting this review so we can address any issues in a timely manner.”